@luigidavino secondo te ho fatto bene a segnare al 187 il problema del wifi 2.4ghz? E' stato un'odissea, alla fine sono riuscito a farmi prenotare la visita del tecnico entro 48h. Mi hanno assicurato che se dovesse essere solo un problema hw del modem (cioè wifi 2.4ghz fritto), me lo cambia gratis e senza pagare l'intervento. Speriamo bene boh... Ma a qualcuno col sercomm è successo una roba del genere?
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[FTTC] TIM 100/20 Mb/sec
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E' un tuo diritto richiedere assistenza per un apparato fornito da TIM. ;)
Però la cosa assurda è che la wifi 2.4ghz ha ripreso a funzionare ora, come lo fece stamattina per un'oretta e poi nulla.:boh: Non so cosa fare, soprattutto con la visita del tecnico già programmata per la prossima settimana. Magari tra un pò smetterà di funzionare ancora
Si può vedere qualche log se c'è qualche errore di wifi?
soap00
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@luigidavino @RIKY737
Mi è arrivata questa comunicazione da tim, spero che quanto scrivono sia vero, in tal caso è da lodare la loro efficienza....
Mi è arrivata questa comunicazione da tim, spero che quanto scrivono sia vero, in tal caso è da lodare la loro efficienza....
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Dovresti chiedere a chi ha il tuo stesso modem.
Vediamo se @XNeon può aiutarti. :)
Il reparto di gestione reclamI/segnalazioni di Fiumicino è piuttosto efficiente.
Non sempre scrivono realmente come stanno le cose, ma concordo con te che è lodevole il loro impegno nel fornire risposte celeri a tutti. ;)
Ecco poco fa il 2.4 ha smesso di funzionare. È proprio fritto direi...
@XNeon hai avuto problemi del genere con questo sercomm?
Inviato da Nexus 5X tramite App ufficiale di Tom\\\'s Hardware Italia Forum
NeonIT
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Vai sotto status, event log vedi li.
Infatti vedo un sacco di errori wlan
Inviato da Nexus 5X tramite App ufficiale di Tom\\\'s Hardware Italia Forum
NeonIT
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Ecco. Linka una foto pls.
faccio prima a darti il logevent.txt
Codice:
13.01.2017 19:18:33 User has successfully logged into web-ui(192.168.1.4)
13.01.2017 19:18:29 Web-ui session has timed out
13.01.2017 19:17:52 DHCP is active: 13.01.2017 19:17:52 LAN tr1n1ty D0:50:99:30:D6:B3 192.168.1.4 255.255.255.0 192.168.1.1; 192.168.1.1 21600
13.01.2017 19:17:50 Providing DHCP information to a requesting station has failed
13.01.2017 18:53:01 User has successfully logged into web-ui(192.168.1.3)
13.01.2017 18:52:51 User has entered incorrect password to login from 192.168.1.3
13.01.2017 18:52:44 Web-ui session has timed out
13.01.2017 18:43:09 DHCP is active: 13.01.2017 18:43:09 WLAN android-c7419c24c89c9a3c AC:9E:17:1F:9D:2F 192.168.1.2 255.255.255.0 192.168.1.1; 192.168.1.1 21600
13.01.2017 18:43:03 WLAN station successfully connected to 5 GHz band. Computer name: , MAC-address: AC:9E:17:1F:9D:2F
13.01.2017 18:23:10 DHCP is active: 13.01.2017 18:23:10 WLAN android-9af25ff4b4cf2920 64:BC:0C:7F:4D:A4 192.168.1.3 255.255.255.0 192.168.1.1; 192.168.1.1 21600
13.01.2017 18:23:03 WLAN station successfully connected to 5 GHz band. Computer name: , MAC-address: 64:BC:0C:7F:4D:A4
13.01.2017 18:22:40 WLAN station connection establishment failed: Authorisation failed. Computer name: , MAC-address: 64:BC:0C:7F:4D:A4
13.01.2017 18:22:28 WLAN station connection establishment failed: Authorisation failed. Computer name: , MAC-address: 64:BC:0C:7F:4D:A4
13.01.2017 18:20:19 WLAN station connection establishment failed: Authorisation failed. Computer name: , MAC-address: 64:BC:0C:7F:4D:A4
13.01.2017 18:20:06 WLAN station connection establishment failed: Authorisation failed. Computer name: , MAC-address: 64:BC:0C:7F:4D:A4
13.01.2017 18:19:53 WLAN station connection establishment failed: Authorisation failed. Computer name: , MAC-address: 64:BC:0C:7F:4D:A4
13.01.2017 18:19:37 WLAN station connection establishment failed: Authorisation failed. Computer name: , MAC-address: 64:BC:0C:7F:4D:A4
13.01.2017 18:14:19 WLAN station connection establishment failed: Authorisation failed. Computer name: , MAC-address: 64:BC:0C:7F:4D:A4
13.01.2017 18:14:06 WLAN station connection establishment failed: Authorisation failed. Computer name: , MAC-address: 64:BC:0C:7F:4D:A4
13.01.2017 18:13:54 WLAN station connection establishment failed: Authorisation failed. Computer name: , MAC-address: 64:BC:0C:7F:4D:A4
13.01.2017 18:13:41 WLAN station connection establishment failed: Authorisation failed. Computer name: , MAC-address: 64:BC:0C:7F:4D:A4
13.01.2017 18:13:29 WLAN station connection establishment failed: Authorisation failed. Computer name: , MAC-address: 64:BC:0C:7F:4D:A4
13.01.2017 18:08:14 WLAN station connection establishment failed: Authorisation failed. Computer name: , MAC-address: 64:BC:0C:7F:4D:A4
13.01.2017 18:07:41 The HG tries to contact the ACS
13.01.2017 18:05:29 WLAN station connection establishment failed: Authorisation failed. Computer name: , MAC-address: 64:BC:0C:7F:4D:A4
13.01.2017 18:05:17 WLAN station connection establishment failed: Authorisation failed. Computer name: , MAC-address: 64:BC:0C:7F:4D:A4
13.01.2017 18:05:04 WLAN station connection establishment failed: Authorisation failed. Computer name: , MAC-address: 64:BC:0C:7F:4D:A4
13.01.2017 18:04:51 WLAN station connection establishment failed: Authorisation failed. Computer name: , MAC-address: 64:BC:0C:7F:4D:A4
13.01.2017 18:04:38 WLAN station connection establishment failed: Authorisation failed. Computer name: , MAC-address: 64:BC:0C:7F:4D:A4
13.01.2017 18:04:26 WLAN station connection establishment failed: Authorisation failed. Computer name: , MAC-address: 64:BC:0C:7F:4D:A4
13.01.2017 18:04:13 WLAN station connection establishment failed: Authorisation failed. Computer name: , MAC-address: 64:BC:0C:7F:4D:A4
13.01.2017 17:58:58 WLAN station connection establishment failed: Authorisation failed. Computer name: , MAC-address: 64:BC:0C:7F:4D:A4
13.01.2017 17:58:46 WLAN station connection establishment failed: Authorisation failed. Computer name: , MAC-address: 64:BC:0C:7F:4D:A4
13.01.2017 17:58:33 WLAN station connection establishment failed: Authorisation failed. Computer name: , MAC-address: 64:BC:0C:7F:4D:A4
13.01.2017 17:58:21 WLAN station connection establishment failed: Authorisation failed. Computer name: , MAC-address: 64:BC:0C:7F:4D:A4
13.01.2017 17:58:09 WLAN station connection establishment failed: Authorisation failed. Computer name: , MAC-address: 64:BC:0C:7F:4D:A4
13.01.2017 17:56:58 WLAN 802.11ac has been activated
13.01.2017 17:56:58 WLAN 802.11b/g/n has been activated
13.01.2017 17:56:34 WLAN 802.11ac has been deactivated
13.01.2017 17:56:34 WLAN 802.11b/g/n has been deactivated
13.01.2017 17:56:31 WLAN 802.11ac has been activated
13.01.2017 17:56:31 WLAN 802.11b/g/n has been activated
13.01.2017 17:56:22 WLAN password has been changed
13.01.2017 17:56:22 WLAN SSID has been changed: retecasa5
13.01.2017 17:56:15 The WLAN channel has been dynamically switched to channel 2
13.01.2017 17:56:15 The WLAN channel is being dynamically switched from channel 9
13.01.2017 17:56:07 WLAN 802.11ac has been deactivated
13.01.2017 17:56:07 WLAN 802.11b/g/n has been deactivated
13.01.2017 17:56:04 WLAN 802.11ac has been activated
13.01.2017 17:56:04 WLAN 802.11b/g/n has been activated
13.01.2017 17:55:57 WLAN channel has been changed: 2.4GHz, Auto
13.01.2017 17:55:47 WLAN 802.11ac has been deactivated
13.01.2017 17:55:47 WLAN 802.11b/g/n has been deactivated
13.01.2017 17:55:44 WLAN standard has been changed: 802.11b/g/n
13.01.2017 17:55:18 WLAN 802.11ac has been activated
13.01.2017 17:55:18 WLAN 802.11b/g/n has been activated
13.01.2017 17:55:01 WLAN 802.11ac has been deactivated
13.01.2017 17:55:01 WLAN 802.11b/g/n has been deactivated
13.01.2017 17:54:59 WLAN channel has been changed: 2.4GHz, 9
13.01.2017 17:54:52 WLAN 802.11ac has been activated
13.01.2017 17:54:52 WLAN 802.11b/g/n has been activated
13.01.2017 17:54:28 WLAN 802.11ac has been deactivated
13.01.2017 17:54:28 WLAN 802.11b/g/n has been deactivated
13.01.2017 17:54:25 WLAN 802.11ac has been activated
13.01.2017 17:54:25 WLAN 802.11b/g/n has been activated
13.01.2017 17:54:14 WLAN channel has been changed: 5GHz, Auto
13.01.2017 17:54:13 WLAN channel has been changed: 2.4GHz, Auto
13.01.2017 17:54:13 WLAN standard has been changed: 802.11n
13.01.2017 17:54:00 WLAN 802.11ac has been deactivated
13.01.2017 17:54:00 WLAN 802.11b/g/n has been deactivated
13.01.2017 17:53:58 WLAN password has been changed
13.01.2017 17:53:58 WLAN SSID has been changed: retecasa
13.01.2017 17:53:28 User has successfully logged into web-ui(192.168.1.2)
13.01.2017 17:52:31 Time Server successfully connected and time synchronisation achieved
13.01.2017 17:52:19 Time Server successfully connected and time synchronisation achieved
13.01.2017 17:52:14 The HG tries to contact the ACS
13.01.2017 17:52:14 Internet Telephonie connection (+390775725090) has successfully been established: IP-Adresse: 87.17.208.216, Internet-Rufnummer: +390775725090 is filled with the telefone number that responded by the server, if available
13.01.2017 17:52:11 Internet connection successfully established
13.01.2017 17:52:11 From internet service provider transferred Gateway IP address: 87.17.208.216
13.01.2017 17:52:11 Timeout during PPP initialization(IPCP)
13.01.2017 17:52:10 Connection to the Internet has been terminated
13.01.2017 17:52:10 Internet connection successfully established
13.01.2017 17:52:10 From internet service provider transferred Gateway IP address: 87.17.208.216
13.01.2017 17:52:09 Timeout during PPP initialization(IPCP)
13.01.2017 17:52:08 Timeout during PPP initialization(IPCP)
13.01.2017 17:52:07 DHCP is active: 13.01.2017 17:52:07 WLAN android-9af25ff4b4cf2920 64:BC:0C:7F:4D:A4 192.168.1.3 255.255.255.0 192.168.1.1; 192.168.1.1 21600
13.01.2017 17:52:07 Registering with VoIP number (+390775725090) failed: DNS error
13.01.2017 17:52:07 Timeout during PPP initialization(PAP)
13.01.2017 17:52:06 Info: PADS packet received by the HG
13.01.2017 17:52:05 Info: PADR packet sent by the HG
13.01.2017 17:52:05 Info: PADO packet received by the HG
13.01.2017 17:52:05 Info: PADI packet sent by the HG
13.01.2017 17:52:04 Connection breakdown
13.01.2017 17:52:04 Info: PADT packet sent by the HG
13.01.2017 17:52:01 Info: PADT packet sent by the HG
13.01.2017 17:52:01 Connection to the Internet has been terminated
13.01.2017 17:52:00 WLAN station successfully connected to 5 GHz band. Computer name: , MAC-address: 64:BC:0C:7F:4D:A4
13.01.2017 17:51:55 The HG tries to contact the ACS
13.01.2017 17:51:32 The HG tries to contact the ACS
13.01.2017 17:51:22 Time Server successfully connected and time synchronisation achieved
13.01.2017 17:51:22 Internet connection successfully established
13.01.2017 17:51:22 From internet service provider transferred Gateway IP address: 79.47.235.249
13.01.2017 17:51:21 Timeout during PPP initialization(IPCP)
13.01.2017 17:51:20 Timeout during PPP initialization(PAP)
13.01.2017 17:51:18 Info: PADS packet received by the HG
13.01.2017 17:51:18 Info: PADR packet sent by the HG
13.01.2017 17:51:18 Info: PADO packet received by the HG
13.01.2017 17:51:18 Info: PADI packet sent by the HG
13.01.2017 17:51:17 Info: PADT packet sent by the HG
13.01.2017 17:51:14 DHCPv6 server is active: Jan 1 01:01:14 fe80::1
13.01.2017 17:51:11 UPnP AV server started
13.01.2017 17:50:53 WLAN 802.11ac has been activated
13.01.2017 17:50:53 WLAN 802.11b/g/n has been activated
13.01.2017 17:50:50 The WLAN channel has been dynamically switched to channel 100
13.01.2017 17:50:50 The WLAN channel is being dynamically switched from channel 36
13.01.2017 17:50:47 DSL is available (DSL successfully synchronized)
13.01.2017 17:50:37 The WLAN channel has been dynamically switched to channel 2
13.01.2017 17:50:37 The WLAN channel is being dynamically switched from channel 1
13.01.2017 17:50:19 DHCP is active: 01.01.2013 01:00:19 LAN tr1n1ty d0:50:99:30:d6:b3 192.168.1.2 255.255.255.0 192.168.1.1; 192.168.1.1 21600
13.01.2017 17:50:19 DSL synchronization running
13.01.2017 17:49:17 Info: PADT packet sent by the HG
13.01.2017 17:49:16 Connection to the Internet has been terminated
13.01.2017 17:49:16 Reboot has been triggered by web-ui or device-button (if device button for reboot is applicable) on purpose
13.01.2017 17:48:55 The device has been reset to factory defaultsAllegati
A chi hai dovuto fare reclamo per ricevere questa comunicazione?
Comunque io oggi ho chiamato al 1949 e una operatrice mi ha avvisato che il mio è un guasto di zona che coinvolge 17 utenze(E quindi si presume che non sia un problema che riguarda l'armadio visto che nel mio sono l'unico), e che per domani è stato programmato un intervento tecnico. Non so se queste affermazioni siano vere ma almeno lo spero...
NeonIT
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Fai un reset del modem alle imp di fabbrica, oltre alle disattivazioni continue del wifi vedo anche però delle cadute di linea...
Dici il reset sul retro da tenere premuto più di 5 secondi? Eh l'ho fatto io manualmente 3-4 volte ieri e 2 volte oggi. L'ha pure fatto l'operatore 187 da remoto. Nisba. Via cavo funziona perfettamente, il wifi 5ghz idem. E' proprio il wifi 2.4ghz che non viene visto dai dispositivi
NeonIT
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