Windows non apre programmi

  • Autore discussione Autore discussione Mattia Campagna
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Mattia Campagna

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Ebbene si, una mia amica alla quale sto prestando assistenza da remoto mi ha detto che appena acceso il pc non apre i programmi emettendo il classico suono "ston". Inoltre non considera il tasto destro.

Sempre da remoto ho analizzato con Microsoft Security Essential (già presente sul pc). Non rilevando nulla ho aggiornato ed ho pulito tutto con CCleaner.

Eccovi una scansione con hijackthis. Idee?

Logfile of Trend Micro HijackThis v2.0.4Scan saved at 17:36:58, on 12/10/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16450)
Boot mode: Normal


Running processes:
C:\Program Files (x86)\Alice ti aiuta\McciTrayApp.exe
C:\Program Files (x86)\OfferBox\OfferBox.exe
C:\Program Files (x86)\Iminent\Iminent.exe
C:\Program Files (x86)\Iminent\Iminent.Messengers.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
C:\Program Files (x86)\OfferBox\OfferBoxHTTPProxy.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_4_402_287_ActiveX.exe
C:\Program Files (x86)\TeamViewer\Version7\TeamViewer.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
C:\Windows\SysWOW64\NOTEPAD.EXE
C:\Windows\SysWOW64\DllHost.exe


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Google
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:56847
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {84FF7BD6-B47F-46F8-9130-01B2696B36CB} - (no file)
R3 - URLSearchHook: FLV Runner Toolbar - {3bbd3c14-4c16-4989-8366-95bc9179779d} - C:\Program Files (x86)\FLV_Runner\prxtbFLV_.dll
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Web Assistant Helper - {336D0C35-8A85-403a-B9D2-65C292C39087} - C:\Program Files\Web Assistant\Extension32.dll
O2 - BHO: FLV Runner - {3bbd3c14-4c16-4989-8366-95bc9179779d} - C:\Program Files (x86)\FLV_Runner\prxtbFLV_.dll
O2 - BHO: TBSB01620 - {58124A0B-DC32-4180-9BFF-E0E21AE34026} - C:\Program Files (x86)\IMinent Toolbar\tbcore3.dll
O2 - BHO: (no name) - {84FF7BD6-B47F-46F8-9130-01B2696B36CB} - (no file)
O2 - BHO: IMinent WebBooster - {A09AB6EB-31B5-454C-97EC-9B294D92EE2A} - C:\Program Files (x86)\Iminent\Iminent.WebBooster.InternetExplorer.dll
O2 - BHO: DataMngr - {BE7A24F5-69CB-4708-B77B-B1EDA6043B95} - C:\PROGRA~2\IMESHA~1\Mediabar\Datamngr\BROWSE~1.DLL
O2 - BHO: Search-Results Toolbar - {bff6b2ca-366c-4a90-b685-d87776deb0d2} - C:\PROGRA~2\IMESHA~1\Mediabar\Datamngr\SRTOOL~1\searchresultsDx.dll
O3 - Toolbar: IMinent Toolbar - {977AE9CC-AF83-45E8-9E03-E2798216E2D5} - C:\Program Files (x86)\IMinent Toolbar\tbcore3.dll
O3 - Toolbar: FLV Runner Toolbar - {3bbd3c14-4c16-4989-8366-95bc9179779d} - C:\Program Files (x86)\FLV_Runner\prxtbFLV_.dll
O3 - Toolbar: Search-Results Toolbar - {bff6b2ca-366c-4a90-b685-d87776deb0d2} - C:\PROGRA~2\IMESHA~1\Mediabar\Datamngr\SRTOOL~1\searchresultsDx.dll
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O4 - HKLM\..\Run: [AdobeCS5.5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [AliceRV_McciTrayApp] C:\Program Files (x86)\Alice ti aiuta\McciTrayApp.exe
O4 - HKLM\..\Run: [offerbox] C:\Program Files (x86)\OfferBox\OfferBox.exe
O4 - HKLM\..\Run: [Iminent] C:\Program Files (x86)\Iminent\Iminent.exe /warmup "F77F87E5-A6BD-4922-A530-EDF63D7E9F8C"
O4 - HKLM\..\Run: [IminentMessenger] C:\Program Files (x86)\Iminent\Iminent.Messengers.exe /startup
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
O4 - HKLM\..\Run: [DATAMNGR] C:\PROGRA~2\IMESHA~1\Mediabar\Datamngr\DATAMN~1.EXE
O4 - HKCU\..\Run: [Google Update] "C:\Users\Martina\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O20 - AppInit_DLLs: C:\PROGRA~2\IMESHA~1\Mediabar\Datamngr\datamngr.dll C:\PROGRA~2\IMESHA~1\Mediabar\Datamngr\IEBHO.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: AMD FUEL Service - Advanced Micro Devices, Inc. - C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
O23 - Service: AMD Reservation Manager - Advanced Micro Devices - C:\Program Files\ATI Technologies\ATI.ACE\Reservation Manager\AMD Reservation Manager.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Autodesk Content Service - Unknown owner - C:\Program Files (x86)\Autodesk\Content Service\Connect.Service.ContentService.exe
O23 - Service: Servizio Bonjour (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service 64 - Flexera Software, Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe
O23 - Service: Servizio di Google Update (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Servizio Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Servizio iPod (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @Keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: OfferBox update service - Unknown owner - C:\Program Files (x86)\OfferBox\OfferBoxUpdateService.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: SwitchBoard - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O23 - Service: TeamViewer 7 (TeamViewer7) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\Version7\TeamViewer_Service.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: Web Assistant Updater - Unknown owner - C:\Program Files\Web Assistant\ExtensionUpdaterService.exe
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)


--
End of file - 9662 bytes
 
Il log mostra Offerbox e poche schifezze da eliminare.

Fixare con Hijackthis
O4 - HKLM\..\Run: [offerbox] C:\Program Files (x86)\OfferBox\OfferBox.exe
O4 - HKLM\..\Run: [Iminent] C:\Program Files (x86)\Iminent\Iminent.exe /warmup "F77F87E5-A6BD-4922-A530-EDF63D7E9F8C"
O4 - HKLM\..\Run: [IminentMessenger] C:\Program Files (x86)\Iminent\Iminent.Messengers.exe /startup


Cancellare queste due cartelle
C:\Program Files (x86)\OfferBox
C:\Program Files (x86)\Iminent

Dal task menager
File>nuova attività
copia|incollare
assoc.exe=exefile
premere Invio.

Riprova ad eseguire i programmi.
 
Domani, appena ho la possibilità di fare un secondo intervento, faccio ciò che mi hai consigliato e ti faccio sapere.
Posso sapere nel frattempo di cosa si tratta? Potrei disinstallare i programmi o sono "vitali"?
Mi pare di avere rimosso la toolbar di iminent.
 
Domani, appena ho la possibilità di fare un secondo intervento, faccio ciò che mi hai consigliato e ti faccio sapere.
Posso sapere nel frattempo di cosa si tratta? Potrei disinstallare i programmi o sono "vitali"?
Mi pare di avere rimosso la toolbar di iminent.
Non lo so di cosa si tratta , bisogna capire se si tratta di un virus o mancano dei file di sistema di windows.
Se l'errore appare per tutti i programmi , probabile sia un malware , anche se tenterei la rienstallazione.
Essentials è ancora un nababbo a mio parere , fai scansionare con Malwarebytes
Malwarebytes : Il Malwarebytes Anti-Malware Pro è un download gratuito che rimuove dal tuo computer virus e malware
Avira Antivir
Scarica il Miglior Antivirus Gratis | Avira Free Antivirus 2012

e se non rilevano nulla , è sufficiente utilizzare il comando sfc /scannow dal prompt dei comandi con i privilegi di amministratore.
Tutto questo ovviamente se non risolvi dopo la prima procedura.
 
Ho fixato e cancellato le due cartelle, in seguito ho pulito con CCleaner e fatto pulizia di toolbar.
Ho provato a seguire i tuoi consigli ed ho rimosso Security Essential sostituendolo con Avira e Anti-Malware.
Sembra funzionare tutto, grazie. :)
 
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