PROBLEMA Windows 7 Blue screen

[Marco_gaso]

Ciao a tutti ragazzi, spero che qualcuno di voi mi possa aiutare, ho comprato il pc da poco, circa 4 mesi
cmq da qualche settimana mentre uso il pc mi da blue screen e mi si riavvia il pc
plz help

 

[VLaDi]

Ciao all'avvio del computer, entra in modalità provvisoria e fai partire Resplendence Software - WhoCrashed, automatic crash dump analyzer e posta il log qui.

 

[Marco_gaso]

Ciao all'avvio del computer, entra in modalità provvisoria e fai partire Resplendence Software - WhoCrashed, automatic crash dump analyzer e posta il log qui.

Fatto :

[FONT=Segoe UI, Arial]computer name: MARCO_GASO-PC
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
Hardware: MS-7821, MSI, Z87-G45 GAMING (MS-7821)
CPU: GenuineIntel Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 17117794304 total
VM: 2147352576, free: 1915940864


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Crash Dump Analysis

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[FONT=Segoe UI, Arial]Crash dump directory: C:\Windows\Minidump[/FONT]
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[FONT=Segoe UI, Arial]Crash dumps are enabled on your computer.
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[FONT=Segoe UI, Arial]On Mon 07/07/2014 00:01:30 GMT your computer crashed
crash dump file: C:\Windows\Minidump\070714-16317-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]atikmdag.sys[/FONT] (atikmdag+0xC7DBB)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF8800F106DBB, 0xFFFFF88007D2A0B8, 0xFFFFF88007D29910)
Error: [FONT=Segoe UI, Arial]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M[/FONT]
file path: C:\Windows\system32\drivers\atikmdag.sys
product: [FONT=Segoe UI, Arial]ATI Radeon Family[/FONT]
company: [FONT=Segoe UI, Arial]Advanced Micro Devices, Inc.[/FONT]
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: [FONT=Segoe UI, Arial]Advanced Micro Devices, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M[/FONT]


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[FONT=Segoe UI, Arial]On Mon 07/07/2014 00:01:30 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]atikmdag.sys[/FONT] (atikmdag+0xC7DBB)
Bugcheck code: 0x7E (0xFFFFFFFFC0000005, 0xFFFFF8800F106DBB, 0xFFFFF88007D2A0B8, 0xFFFFF88007D29910)
Error: [FONT=Segoe UI, Arial]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED[/FONT]
file path: C:\Windows\system32\drivers\atikmdag.sys
product: [FONT=Segoe UI, Arial]ATI Radeon Family[/FONT]
company: [FONT=Segoe UI, Arial]Advanced Micro Devices, Inc.[/FONT]
description: ATI Radeon Kernel Mode Driver
Bug check description: This bug check indicates that a system thread generated an exception that the error handler did not catch.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: [FONT=Segoe UI, Arial]Advanced Micro Devices, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED[/FONT]


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[FONT=Segoe UI, Arial]On Tue 01/07/2014 19:26:48 GMT your computer crashed
crash dump file: C:\Windows\Minidump\070114-6723-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]atikmdag.sys[/FONT] (atikmdag+0xC7DBB)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF8800F143DBB, 0xFFFFF88007D460B8, 0xFFFFF88007D45910)
Error: [FONT=Segoe UI, Arial]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M[/FONT]
file path: C:\Windows\system32\drivers\atikmdag.sys
product: [FONT=Segoe UI, Arial]ATI Radeon Family[/FONT]
company: [FONT=Segoe UI, Arial]Advanced Micro Devices, Inc.[/FONT]
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: [FONT=Segoe UI, Arial]Advanced Micro Devices, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M[/FONT]


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[FONT=Segoe UI, Arial]On Wed 18/06/2014 15:22:50 GMT your computer crashed
crash dump file: C:\Windows\Minidump\061814-645344-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]atikmdag.sys[/FONT] (atikmdag+0xC7DBB)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF8800F0E4DBB, 0xFFFFF88010FA7228, 0xFFFFF88010FA6A80)
Error: [FONT=Segoe UI, Arial]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M[/FONT]
file path: C:\Windows\system32\drivers\atikmdag.sys
product: [FONT=Segoe UI, Arial]ATI Radeon Family[/FONT]
company: [FONT=Segoe UI, Arial]Advanced Micro Devices, Inc.[/FONT]
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: [FONT=Segoe UI, Arial]Advanced Micro Devices, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M[/FONT]


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[FONT=Segoe UI, Arial]On Tue 17/06/2014 13:09:18 GMT your computer crashed
crash dump file: C:\Windows\Minidump\061714-6162-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]atikmdag.sys[/FONT] (atikmdag+0xC7DBB)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF8800F18DDBB, 0xFFFFF880057F7228, 0xFFFFF880057F6A80)
Error: [FONT=Segoe UI, Arial]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M[/FONT]
file path: C:\Windows\system32\drivers\atikmdag.sys
product: [FONT=Segoe UI, Arial]ATI Radeon Family[/FONT]
company: [FONT=Segoe UI, Arial]Advanced Micro Devices, Inc.[/FONT]
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: [FONT=Segoe UI, Arial]Advanced Micro Devices, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M[/FONT]


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[FONT=Segoe UI, Arial]On Thu 12/06/2014 16:03:42 GMT your computer crashed
crash dump file: C:\Windows\Minidump\061214-19484-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]atikmdag.sys[/FONT] (atikmdag+0xC7DBB)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF8800F15BDBB, 0xFFFFF88010FDA228, 0xFFFFF88010FD9A80)
Error: [FONT=Segoe UI, Arial]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M[/FONT]
file path: C:\Windows\system32\drivers\atikmdag.sys
product: [FONT=Segoe UI, Arial]ATI Radeon Family[/FONT]
company: [FONT=Segoe UI, Arial]Advanced Micro Devices, Inc.[/FONT]
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: [FONT=Segoe UI, Arial]Advanced Micro Devices, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M[/FONT]


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[FONT=Segoe UI, Arial]On Wed 11/06/2014 06:12:10 GMT your computer crashed
crash dump file: C:\Windows\Minidump\061114-7176-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]atikmdag.sys[/FONT] (atikmdag+0xC7DBB)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF8800F0EFDBB, 0xFFFFF88010FE4228, 0xFFFFF88010FE3A80)
Error: [FONT=Segoe UI, Arial]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M[/FONT]
file path: C:\Windows\system32\drivers\atikmdag.sys
product: [FONT=Segoe UI, Arial]ATI Radeon Family[/FONT]
company: [FONT=Segoe UI, Arial]Advanced Micro Devices, Inc.[/FONT]
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: [FONT=Segoe UI, Arial]Advanced Micro Devices, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M[/FONT]


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[FONT=Segoe UI, Arial]On Sun 27/04/2014 10:19:53 GMT your computer crashed
crash dump file: C:\Windows\Minidump\042714-6115-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntoskrnl.exe[/FONT] (nt+0x75BC0)
Bugcheck code: 0x19 (0x3, 0xFFFFF8A0105908D0, 0xFFFFF8A01058F535, 0xFFFFF8A0105908D0)
Error: [FONT=Segoe UI, Arial]BAD_POOL_HEADER[/FONT]
file path: C:\Windows\system32\ntoskrnl.exe
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT Kernel & System
Bug check description: This indicates that a pool header is corrupt.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


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Conclusion

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[FONT=Segoe UI, Arial]8 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

[FONT=Segoe UI, Arial]atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.)[/FONT]

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.



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