Salve, ho un problema da un paio di mesi, ho un notebook da circa un anno e mezzo con il quale giocavo frequentemente a the sims 4 completo di espansioni...
Il problema è che da circa 2 mesi poco dopo l avvio del gioco va crasha e dopo un po' si riavvia... Ho provato a fare l installazione pulita di windows, aggiornato tutti i driver, provato a settare la scheda video, cambiato la pasta termica ma nulla... Ora vi scrivo le caratteristiche del PC se potete aiutarmi.
Processor Manufacturer
AMD
Processor Type
A-Series
Processor Model
A10-9600P
Processor Speed
2.40 GHz
Maximum Turbo Speed
3.30 GHz
Processor Core
Quad-core (4 Core™)
Cache
2 MB
Memory
Standard Memory
8 GB
Maximum Memory
32 GB
Memory Technology
DDR4 SDRAM
Number of Total Memory Slots
2
Memory Card Reader
Yes
Memory Card Supported
SD
Storage
Drive Type
HDD
Total Hard Drive Capacity
1 TB
Hard Drive Interface
Serial ATA
Hard Drive RPM
5400
Optical Drive Type
DVD-Writer
Display & Graphics
Screen Size
39.6 cm (15.6")
Display Screen Type
LCD
Aspect Ratio
16:9
Screen Mode
HD
Screen Resolution
1366 x 768
Backlight Technology
LED
HDCP Supported
Yes
Graphics Controller Manufacturer
AMD
Graphics Controller Model
Radeon™ R7 M440
Graphics Memory Capacity
Up to 2 GB
Graphics Memory Accessibility
Dedicated
TV Card
No
Network & Communication
Wireless LAN
Yes
Wireless LAN Manufacturer
Qualcomm Atheros
Wireless LAN Model
NFA435A
Wireless LAN Standard
IEEE 802.11ac
Bluetooth
Yes
Built-in Devices
Front Camera/Webcam
Yes
Microphone
Yes
Finger Print Reader
No
Speakers
Yes
Number of Speakers
2
Sound Mode
Stereo
Interfaces/Ports
HDMI
Yes
Total Number of USB Ports
4
Number of USB 2.0 Ports
1
Number of USB 3.0 Ports
2
Number of USB 3.1 Ports
1
USB Type-C
Yes
Network (RJ-45)
Yes
Audio Line Out
Yes
Software
Operating System Platform
Windows
Operating System
Windows 10 Home
Operating System Architecture
64-bit
Il problema è che da circa 2 mesi poco dopo l avvio del gioco va crasha e dopo un po' si riavvia... Ho provato a fare l installazione pulita di windows, aggiornato tutti i driver, provato a settare la scheda video, cambiato la pasta termica ma nulla... Ora vi scrivo le caratteristiche del PC se potete aiutarmi.
Processor Manufacturer
AMD
Processor Type
A-Series
Processor Model
A10-9600P
Processor Speed
2.40 GHz
Maximum Turbo Speed
3.30 GHz
Processor Core
Quad-core (4 Core™)
Cache
2 MB
Memory
Standard Memory
8 GB
Maximum Memory
32 GB
Memory Technology
DDR4 SDRAM
Number of Total Memory Slots
2
Memory Card Reader
Yes
Memory Card Supported
SD
Storage
Drive Type
HDD
Total Hard Drive Capacity
1 TB
Hard Drive Interface
Serial ATA
Hard Drive RPM
5400
Optical Drive Type
DVD-Writer
Display & Graphics
Screen Size
39.6 cm (15.6")
Display Screen Type
LCD
Aspect Ratio
16:9
Screen Mode
HD
Screen Resolution
1366 x 768
Backlight Technology
LED
HDCP Supported
Yes
Graphics Controller Manufacturer
AMD
Graphics Controller Model
Radeon™ R7 M440
Graphics Memory Capacity
Up to 2 GB
Graphics Memory Accessibility
Dedicated
TV Card
No
Network & Communication
Wireless LAN
Yes
Wireless LAN Manufacturer
Qualcomm Atheros
Wireless LAN Model
NFA435A
Wireless LAN Standard
IEEE 802.11ac
Bluetooth
Yes
Built-in Devices
Front Camera/Webcam
Yes
Microphone
Yes
Finger Print Reader
No
Speakers
Yes
Number of Speakers
2
Sound Mode
Stereo
Interfaces/Ports
HDMI
Yes
Total Number of USB Ports
4
Number of USB 2.0 Ports
1
Number of USB 3.0 Ports
2
Number of USB 3.1 Ports
1
USB Type-C
Yes
Network (RJ-45)
Yes
Audio Line Out
Yes
Software
Operating System Platform
Windows
Operating System
Windows 10 Home
Operating System Architecture
64-bit
