PROBLEMA Problema PC Portatile

infern

Utente Attivo
193
11
CPU
AMD Ryzen 5 2600 @ 3,6 Ghz
Dissipatore
Stock
Scheda Madre
MSI B450 A Pro Max
HDD
Seagate Barracuda 1 TB
RAM
Crucial Ballistic Sport 16 GB, 2x8GB 3200 Mhz
GPU
KFA2 NVIDIA GTX 1650 SUPER
Audio
Integrata alla Motherboard
Monitor
LG22MK400-B
PSU
EWGA 500 Watt
Case
Aereocool RGB
Periferiche
Zelotes C12 Custom Mouse - Cuffie HyperX Cloud Stinger - Tastiera Ezonteq RGB
Net
Tim Fibra 30 MB - 3 Mobile in LTE
OS
Windows 10 Professional
salve a tutti ho un problema raramente quando spengo il pc durante la fase di arresto appare una schermata blu con delle scritte e il pc si riavvia dopo il check del hd dicendomi che è stato ripristinato a seguito di un errore grave.
queste sono le info del errore

Firma problema:
Nome evento problema: BlueScreen
Versione SO: 6.1.7601.2.1.0.768.3
ID impostazioni locali: 1040

Ulteriori informazioni sul problema:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF8800557A28A
BCP3: FFFFF88003265898
BCP4: FFFFF880032650F0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

File che contribuiscono alla descrizione del problema:
C:\Windows\Minidump\031614-20529-01.dmp
C:\Users\Diego\AppData\Local\Temp\WER-39109-0.sysdata.xml

Leggere l'informativa sulla privacy online:
Informativa sulla privacy di Windows 7 - Microsoft Windows

Se l'informativa sulla privacy online non è disponibile, leggere quella offline:

cosa puo dipendere questo errore?
leggendo il dump mi da errore questo file asmtxhci.sys che fa parte di questo ASMEDIA XHCI Host Controller Driver






Possiedo un Portatile Asus X54L
Con Windows 7 Home Edition Service Pack 1
4 processori Intel Core I3 2310M CPU @ 2,10 GHZ
4 GB di Ram
Scheda Video Intel HD 3000 Graphics Family da 1,69 GB con Pixel Shader Model 4.1 e Opengl 3.1
Hard Disc da 500 GB divisi in 184 GB per il sistema e 254 GB per il Data
Memoria Virtuale da 8 GB


attendo risposte grazie
 
Ultima modifica:

infern

Utente Attivo
193
11
CPU
AMD Ryzen 5 2600 @ 3,6 Ghz
Dissipatore
Stock
Scheda Madre
MSI B450 A Pro Max
HDD
Seagate Barracuda 1 TB
RAM
Crucial Ballistic Sport 16 GB, 2x8GB 3200 Mhz
GPU
KFA2 NVIDIA GTX 1650 SUPER
Audio
Integrata alla Motherboard
Monitor
LG22MK400-B
PSU
EWGA 500 Watt
Case
Aereocool RGB
Periferiche
Zelotes C12 Custom Mouse - Cuffie HyperX Cloud Stinger - Tastiera Ezonteq RGB
Net
Tim Fibra 30 MB - 3 Mobile in LTE
OS
Windows 10 Professional
eccolo il log di Whocrashed

[FONT=Segoe UI, Arial]System Information (local)
[/FONT]
[FONT=Segoe UI, Arial]computer name: DIEGO-PC
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
Hardware: K54L, ASUSTeK Computer Inc.
CPU: GenuineIntel Intel(R) Core(TM) i3-2310M CPU @ 2.10GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 4195495936 total
VM: 2147352576, free: 1950035968


[/FONT]
[FONT=Segoe UI, Arial]
Crash Dump Analysis

[/FONT]
[FONT=Segoe UI, Arial]Crash dump directory: C:\Windows\Minidump[/FONT]

[FONT=Segoe UI, Arial]Crash dumps are enabled on your computer.
[/FONT]
[FONT=Segoe UI, Arial]On Sun 16/03/2014 20:28:33 GMT your computer crashed
crash dump file: C:\Windows\Minidump\031614-20529-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]asmtxhci.sys[/FONT] (asmtxhci+0x1E28A)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF8800557A28A, 0xFFFFF88003265898, 0xFFFFF880032650F0)
Error: [FONT=Segoe UI, Arial]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M[/FONT]
file path: C:\Windows\system32\drivers\asmtxhci.sys
product: [FONT=Segoe UI, Arial]ASMedia USB 3.0 Host Drivers[/FONT]
company: [FONT=Segoe UI, Arial]ASMedia Technology Inc[/FONT]
description: ASMEDIA XHCI Host Controller Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: asmtxhci.sys (ASMEDIA XHCI Host Controller Driver, ASMedia Technology Inc).
Google query: [FONT=Segoe UI, Arial]ASMedia Technology Inc SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M[/FONT]


[/FONT]
[FONT=Segoe UI, Arial]On Sun 16/03/2014 20:28:33 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]asmtxhci.sys[/FONT] (asmtxhci+0x1E28A)
Bugcheck code: 0x7E (0xFFFFFFFFC0000005, 0xFFFFF8800557A28A, 0xFFFFF88003265898, 0xFFFFF880032650F0)
Error: [FONT=Segoe UI, Arial]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED[/FONT]
file path: C:\Windows\system32\drivers\asmtxhci.sys
product: [FONT=Segoe UI, Arial]ASMedia USB 3.0 Host Drivers[/FONT]
company: [FONT=Segoe UI, Arial]ASMedia Technology Inc[/FONT]
description: ASMEDIA XHCI Host Controller Driver
Bug check description: This bug check indicates that a system thread generated an exception that the error handler did not catch.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: asmtxhci.sys (ASMEDIA XHCI Host Controller Driver, ASMedia Technology Inc).
Google query: [FONT=Segoe UI, Arial]ASMedia Technology Inc SYSTEM_THREAD_EXCEPTION_NOT_HANDLED[/FONT]
[/FONT]
 

VLaDi

Utente Attivo
463
45
CPU
intel Core i7 2630QM 2.00GHz
Scheda Madre
ASUSTeK Computer Inc. K53SV
HDD
500 GB Maxtor
RAM
8 GB DDR3
GPU
Nvidia GeForce GT540M CUDA 2GB
Audio
Realtek High Definition Audio
Monitor
LED HD 15,6 pollici
Case
Asustek Computer Inc.
OS
Windows 7
eccolo il log di Whocrashed

System Information (local)

computer name: DIEGO-PC
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
Hardware: K54L, ASUSTeK Computer Inc.
CPU: GenuineIntel Intel(R) Core(TM) i3-2310M CPU @ 2.10GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 4195495936 total
VM: 2147352576, free: 1950035968




Crash Dump Analysis


Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Sun 16/03/2014 20:28:33 GMT your computer crashed
crash dump file: C:\Windows\Minidump\031614-20529-01.dmp
This was probably caused by the following module: asmtxhci.sys (asmtxhci+0x1E28A)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF8800557A28A, 0xFFFFF88003265898, 0xFFFFF880032650F0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\asmtxhci.sys
product: ASMedia USB 3.0 Host Drivers
company: ASMedia Technology Inc
description: ASMEDIA XHCI Host Controller Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: asmtxhci.sys (ASMEDIA XHCI Host Controller Driver, ASMedia Technology Inc).
Google query: ASMedia Technology Inc SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M



On Sun 16/03/2014 20:28:33 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: asmtxhci.sys (asmtxhci+0x1E28A)
Bugcheck code: 0x7E (0xFFFFFFFFC0000005, 0xFFFFF8800557A28A, 0xFFFFF88003265898, 0xFFFFF880032650F0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\asmtxhci.sys
product: ASMedia USB 3.0 Host Drivers
company: ASMedia Technology Inc
description: ASMEDIA XHCI Host Controller Driver
Bug check description: This bug check indicates that a system thread generated an exception that the error handler did not catch.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: asmtxhci.sys (ASMEDIA XHCI Host Controller Driver, ASMedia Technology Inc).
Google query: ASMedia Technology Inc SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

La causa del problema sembra che sia un driver corrotto aggiorna tutti i driver all'ultima versione, comunque segui questa guida e vedi se puoi risolvere il problema ecco il link asmtxhci.sys causing BSOD (Blue Screen Of Death) on Windows 7
 

infern

Utente Attivo
193
11
CPU
AMD Ryzen 5 2600 @ 3,6 Ghz
Dissipatore
Stock
Scheda Madre
MSI B450 A Pro Max
HDD
Seagate Barracuda 1 TB
RAM
Crucial Ballistic Sport 16 GB, 2x8GB 3200 Mhz
GPU
KFA2 NVIDIA GTX 1650 SUPER
Audio
Integrata alla Motherboard
Monitor
LG22MK400-B
PSU
EWGA 500 Watt
Case
Aereocool RGB
Periferiche
Zelotes C12 Custom Mouse - Cuffie HyperX Cloud Stinger - Tastiera Ezonteq RGB
Net
Tim Fibra 30 MB - 3 Mobile in LTE
OS
Windows 10 Professional
fatto ho aggiornato il Driver spero che non mi dia piu problemi

Edit : ho notato che dopo aver aggiornato il Driver controllando i dispositivi connessi appariva scirtto Optical USB Mouse mentre prima appariva Mouse Compatibile HID
 
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