Problema Blue screen !!

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Sacul76

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Come regalo di compleanno il mio pc mi ha dato questo problema per due volte.
Premetto che mio nipote stava giocando da due ore con il gioco watch dogs quando e' successo, mai aveva dato questo problema in passato.

Firma problema:
Nome evento problema: BlueScreen
Versione SO: 6.1.7601.2.1.0.256.48
ID impostazioni locali: 1040


Ulteriori informazioni sul problema:
BCCode: a0000001
BCP1: 0000000000000005
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1


File che contribuiscono alla descrizione del problema:
C:\Windows\Minidump\062114-17893-01.dmp
C:\Users\Luca\AppData\Local\Temp\WER-33992-0.sysdata.xml


Leggere l'informativa sulla privacy online:
Informativa sulla privacy di Windows 7 - Microsoft Windows


Se l'informativa sulla privacy online non è disponibile, leggere quella offline:
C:\Windows\system32\it-IT\erofflps.txt

Qualcuno sa dirmi cosa posso fare? mi conviene disinstallare questo gioco?
 
Federico83 ha detto:
scarica whocrashed e posta la lettura del file dmp grazie
Clicca per espandere...


Ecco cosa mi ha dato.

[FONT=Segoe UI, Arial]Crash dump directory: C:\Windows\Minidump[/FONT]
[FONT=Segoe UI, Arial][/FONT]
[FONT=Segoe UI, Arial]Crash dumps are enabled on your computer.
[/FONT]
[FONT=Segoe UI, Arial]On Sat 21/06/2014 14:30:51 GMT your computer crashed
crash dump file: C:\Windows\Minidump\062114-17893-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]atikmdag.sys[/FONT] (atikmdag+0x277CE)
Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
Error: [FONT=Segoe UI, Arial]CUSTOM_ERROR[/FONT]
file path: C:\Windows\system32\drivers\atikmdag.sys
product: [FONT=Segoe UI, Arial]ATI Radeon Family[/FONT]
company: [FONT=Segoe UI, Arial]Advanced Micro Devices, Inc.[/FONT]
description: ATI Radeon Kernel Mode Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: [FONT=Segoe UI, Arial]Advanced Micro Devices, Inc. CUSTOM_ERROR[/FONT]


[/FONT]
[FONT=Segoe UI, Arial]On Sat 21/06/2014 14:30:51 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]atikmdag.sys[/FONT] (atikmdag+0x277CE)
Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
Error: [FONT=Segoe UI, Arial]CUSTOM_ERROR[/FONT]
file path: C:\Windows\system32\drivers\atikmdag.sys
product: [FONT=Segoe UI, Arial]ATI Radeon Family[/FONT]
company: [FONT=Segoe UI, Arial]Advanced Micro Devices, Inc.[/FONT]
description: ATI Radeon Kernel Mode Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: [FONT=Segoe UI, Arial]Advanced Micro Devices, Inc. CUSTOM_ERROR[/FONT]


[/FONT]
[FONT=Segoe UI, Arial]On Fri 20/06/2014 21:31:56 GMT your computer crashed
crash dump file: C:\Windows\Minidump\062014-15444-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]atikmdag.sys[/FONT] (atikmdag+0x277CE)
Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
Error: [FONT=Segoe UI, Arial]CUSTOM_ERROR[/FONT]
file path: C:\Windows\system32\drivers\atikmdag.sys
product: [FONT=Segoe UI, Arial]ATI Radeon Family[/FONT]
company: [FONT=Segoe UI, Arial]Advanced Micro Devices, Inc.[/FONT]
description: ATI Radeon Kernel Mode Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: [FONT=Segoe UI, Arial]Advanced Micro Devices, Inc. CUSTOM_ERROR[/FONT]


[/FONT]
[FONT=Segoe UI, Arial]
Conclusion
[/FONT]
[FONT=Segoe UI, Arial]3 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

[FONT=Segoe UI, Arial]atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.)[/FONT]

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.


[/FONT]
 
Per caso hai aggiunto da poco i driver ATI senza rimuovere i vecchi prima? Se si rimuovi i driver con driversweeper e installa gli ultimi rilasciati
 
Federico83 ha detto:
Per caso hai aggiunto da poco i driver ATI senza rimuovere i vecchi prima? Se si rimuovi i driver con driversweeper e installa gli ultimi rilasciati
Clicca per espandere...
Ho scaricato la nuova versione beta di ati con drivers connessi, ieri non lo ha più rifatto speriamo sia risolto, grazie comunque sei stato gentilissimo.
 
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