Crash Dump Analysis
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Crash dump directory: C:\WINDOWS\Minidump
Crash dumps are enabled on your computer.
On Thu 20/04/2017 21:43:42 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\042017-27625-01.dmp
This was probably caused by the following module: Unknown ()
Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
A third party driver was identified as the probable root cause of this system error.
Google query: CUSTOM_ERROR
On Thu 20/04/2017 21:42:01 GMT your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: wow64cpu.sys (wow64cpu!TurboDispatchJumpAddressEnd+0x544)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF803D0E12AE4, 0xFFFFE380FEBC7180, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: wow64cpu.sys .
Google query: wow64cpu.sys SYSTEM_SERVICE_EXCEPTION
On Thu 20/04/2017 00:12:58 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\042017-28250-01.dmp
This was probably caused by the following module: hal.dll (hal+0x1AE4)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF801F1E9EAE4, 0xFFFF94019835E380, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Wed 19/04/2017 22:11:38 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\042017-29734-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x16BF70)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8038F2C40F0, 0xFFFF808018060100, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Wed 19/04/2017 01:19:22 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\041917-25781-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x16BF70)
Bugcheck code: 0xA (0x20625A98, 0x2, 0x0, 0xFFFFF803D0E31E4B)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
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Conclusion
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18 crash dumps have been found and analyzed. Only 5 are included in this report. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
wow64cpu.sys
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.
