PROBLEMA schermata blu windows 7 all'avvio

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cencio94

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buonasera, sto avendo un problema con il mio pc. da questa mattina non riesco più ad avviarlo normalmente, ma solo in modalità provvisoria con o senza rete. attualmente sono in modalità provvisoria. all'avvio compare una schermata blu che non riesco praticamente a leggere. ho già provato a fare vari ripristini e altre cose, ma niente. non so più cosa fare e spero in un vostro aiuto.
il pc è un hp pavilion g6 con windows 7 a 64bit, intel core i5 (2,50gHz)con 6gb di ram e scheda video radeon hd 7450m...
grazie della disponibilità.
 
Ultima modifica:
prova a cercare il programmino "bluescreenview" per vedere le schermate blu, da lì potresti capire quale componente da problemi
 
Usa WhoCrashed
[FONT=Segoe UI, Arial]Crash dump directory: C:\Windows\Minidump[/FONT]
[FONT=Segoe UI, Arial][/FONT]
[FONT=Segoe UI, Arial]Crash dumps are enabled on your computer.
[/FONT]
[FONT=Segoe UI, Arial]On Mon 16/11/2015 17:25:05 GMT your computer crashed
crash dump file: C:\Windows\Minidump\111615-32963-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]atikmpag.sys[/FONT] (atikmpag+0x7B78)
Bugcheck code: 0x116 (0xFFFFFA800AFF6440, 0xFFFFF88004607B78, 0x0, 0x2)
Error: [FONT=Segoe UI, Arial]VIDEO_TDR_ERROR[/FONT]
file path: C:\Windows\system32\drivers\atikmpag.sys
product: [FONT=Segoe UI, Arial]AMD driver[/FONT]
company: [FONT=Segoe UI, Arial]Advanced Micro Devices, Inc.[/FONT]
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: [FONT=Segoe UI, Arial]Advanced Micro Devices, Inc. VIDEO_TDR_ERROR[/FONT]


[/FONT]
[FONT=Segoe UI, Arial]On Mon 16/11/2015 17:25:05 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]atikmpag.sys[/FONT] (0xFFFFF88004607B78)
Bugcheck code: 0x116 (0xFFFFFA800AFF6440, 0xFFFFF88004607B78, 0x0, 0x2)
Error: [FONT=Segoe UI, Arial]VIDEO_TDR_ERROR[/FONT]
file path: C:\Windows\system32\drivers\atikmpag.sys
product: [FONT=Segoe UI, Arial]AMD driver[/FONT]
company: [FONT=Segoe UI, Arial]Advanced Micro Devices, Inc.[/FONT]
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: [FONT=Segoe UI, Arial]Advanced Micro Devices, Inc. VIDEO_TDR_ERROR[/FONT]


[/FONT]
[FONT=Segoe UI, Arial][/FONT]
[FONT=Segoe UI, Arial]
Conclusion

[/FONT]
[FONT=Segoe UI, Arial]2 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

[FONT=Segoe UI, Arial]atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.)[/FONT]

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
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sono anche riuscito ad avviare il pc normalmente ma prima c'era comunque la schermata blu.. ho tolto tutti i programmi all'avvio tranne l'antivirus e fatto pulizia e riparazioni tramite cccleaner. ora sto facendo degli aggiornamenti
 
[FONT=Segoe UI, Arial]Crash dump directory: C:\Windows\Minidump[/FONT]
[FONT=Segoe UI, Arial][/FONT]
[FONT=Segoe UI, Arial]Crash dumps are enabled on your computer.
[/FONT]
[FONT=Segoe UI, Arial]On Mon 16/11/2015 17:25:05 GMT your computer crashed
crash dump file: C:\Windows\Minidump\111615-32963-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]atikmpag.sys[/FONT] (atikmpag+0x7B78)
Bugcheck code: 0x116 (0xFFFFFA800AFF6440, 0xFFFFF88004607B78, 0x0, 0x2)
Error: [FONT=Segoe UI, Arial]VIDEO_TDR_ERROR[/FONT]
file path: C:\Windows\system32\drivers\atikmpag.sys
product: [FONT=Segoe UI, Arial]AMD driver[/FONT]
company: [FONT=Segoe UI, Arial]Advanced Micro Devices, Inc.[/FONT]
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: [FONT=Segoe UI, Arial]Advanced Micro Devices, Inc. VIDEO_TDR_ERROR[/FONT]


[/FONT]
[FONT=Segoe UI, Arial]On Mon 16/11/2015 17:25:05 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]atikmpag.sys[/FONT] (0xFFFFF88004607B78)
Bugcheck code: 0x116 (0xFFFFFA800AFF6440, 0xFFFFF88004607B78, 0x0, 0x2)
Error: [FONT=Segoe UI, Arial]VIDEO_TDR_ERROR[/FONT]
file path: C:\Windows\system32\drivers\atikmpag.sys
product: [FONT=Segoe UI, Arial]AMD driver[/FONT]
company: [FONT=Segoe UI, Arial]Advanced Micro Devices, Inc.[/FONT]
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: [FONT=Segoe UI, Arial]Advanced Micro Devices, Inc. VIDEO_TDR_ERROR[/FONT]


[/FONT]
[FONT=Segoe UI, Arial][/FONT]
[FONT=Segoe UI, Arial]
Conclusion

[/FONT]
[FONT=Segoe UI, Arial]2 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

[FONT=Segoe UI, Arial]atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.)[/FONT]

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
[/FONT]

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sono anche riuscito ad avviare il pc normalmente ma prima c'era comunque la schermata blu.. ho tolto tutti i programmi all'avvio tranne l'antivirus e fatto pulizia e riparazioni tramite cccleaner. ora sto facendo degli aggiornamenti
Hai provato ad aggiornare i driver della scheda video?
 
Hai provato ad aggiornare i driver della scheda video?
l'ho appena fatto ..ora sto aspettando che anche gli altri aggiornamenti finiscano per riavviare e vedere se il problema è risolto !!

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niente da fare ....riavviando ho dovuto nuovamente accedere dalla modalità provvisoria ..:cry:

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penso sia un problema di scheda video. ho provato a disinstallare la radeon hd 7450m e disinstallare i driver e riavviando il pc è partito con la scheda base del pc... una volta avviato il pc, i driver della radeon si sono reinstallati in automatico e il pc dopo non si riavviava normalmente...sarà che la scheda video è stata danneggiata ?? o che i driver scatenino un conflitto nel sistema ??
 
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