Problema crash e surriscaldamento Asus N550

Pubblicità
G

gplayer89

Utente Attivo
Messaggi
32
Reazioni
0
Punteggio
26
Buongiorno a tutti,
da un po' di tempo a questa parte ho un problema con il mio portatile, un Asus N550J (Windows 10, i7 4700hq, 8gb di ram DDR3, GTX850m, 1TB di HDD). Quando gioco a LOL (non troppo impegnativo quindi, ho anche impostato un tetto per gli FPS a 60) si scalda molto e spesso crasha.. diciamo che almeno 2-3 volte a settimana crasha, può essere dopo una partita o dopo alcune partite.. non ho trovato una corrispondenza.

Il crash risulta in una schermata blu e conseguente riavvio del PC. Secondo voi cosa può essere? Come posso indagare in merito alla questione?

Dimenticavo, ho già smontato la cover posteriore e pulito i dissipatori.. Per scalda molto intendo che cover superiore nella zona vicina al monitor (sopra i dissipatori) diventa molto molto calda. Con HWmonitor ho controllato e le temperature della CPU e VGA non superano i 77°C
 
Non sembrerebbe un problema di surriscaldamento, i notebook che ho avuto io quando si spengono per eccesso di temperatura si spengono come un fisso quando gli si stacca la spina... shutdown immediato, senza schermata blu.

Ma è un blue screen di widows? Che errore ti dice?
 
Avete ragione, ero talmente preso dalla temperatura che non ho nemmeno letto l'errore. Video Scheduler internal error, ok pare ovvio che sia legato alla scheda video a questo punto. Per non saper ne leggere ne scrivere provo con chkdsk /f /r e successivamente disinstallo e reinstallo i driver della VGA. Altri suggerimenti?
 
Leggendo velocemente su tomshardware.com anche io ho trovato che suggeriscono di controllare eventuali danni all'harddisk e di reinstallare i driver della scheda video.
L'unica cosa che ti suggerisco è di scaricare qualche tool che provvede a cancellare ogni traccia di vecchi driver, ho trovato un link a questo ( http://www.guru3d.com/files-details/display-driver-uninstaller-download.html ) e poi di fare qualche prova con diverse versione di driver perché non è detto che l'ultimo disponibile per la tua scheda sul sito nvidia risolva il problema. :ok:
 
Bellissimo questo software, non lo conoscevo. Ecco il report:
Computer name: ASUS
Windows version: Windows 10 , 10.0, build: 15063
Windows dir: C:\WINDOWS
Hardware: N550JK, ASUSTeK COMPUTER INC.
CPU: GenuineIntel Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz Intel586, level: 6
8 logical processors, active mask: 255
RAM: 8467312640 bytes total




--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.

On Wed 19/07/2017 21:37:13 your computer crashed
crash dump file: C:\WINDOWS\Minidump\071917-27500-01.dmp
This was probably caused by the following module: watchdog.sys (watchdog+0x355E)
Bugcheck code: 0x119 (0x2, 0xFFFFFFFFC000000D, 0xFFFFA70130CD2960, 0xFFFFE58B0BBC9820)
Error: VIDEO_SCHEDULER_INTERNAL_ERROR
file path: C:\WINDOWS\system32\drivers\watchdog.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Watchdog Driver
Bug check description: This indicates that the video scheduler has detected a fatal violation.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Wed 19/07/2017 21:37:13 your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: watchdog.sys (watchdog!WdLogEvent5_WdCriticalError+0xCE)
Bugcheck code: 0x119 (0x2, 0xFFFFFFFFC000000D, 0xFFFFA70130CD2960, 0xFFFFE58B0BBC9820)
Error: VIDEO_SCHEDULER_INTERNAL_ERROR
file path: C:\WINDOWS\system32\drivers\watchdog.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Watchdog Driver
Bug check description: This indicates that the video scheduler has detected a fatal violation.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Wed 19/07/2017 21:27:45 your computer crashed
crash dump file: C:\WINDOWS\Minidump\071917-26640-01.dmp
This was probably caused by the following module: watchdog.sys (watchdog+0x355E)
Bugcheck code: 0x119 (0x2, 0xFFFFFFFFC000000D, 0xFFFF8400105BA960, 0xFFFFD60283C0EAC0)
Error: VIDEO_SCHEDULER_INTERNAL_ERROR
file path: C:\WINDOWS\system32\drivers\watchdog.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Watchdog Driver
Bug check description: This indicates that the video scheduler has detected a fatal violation.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Wed 19/07/2017 12:53:58 your computer crashed
crash dump file: C:\WINDOWS\Minidump\071917-36515-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x16C4C0)
Bugcheck code: 0x133 (0x1, 0x1E00, 0xFFFFF80130478348, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 19/07/2017 12:44:40 your computer crashed
crash dump file: C:\WINDOWS\Minidump\071917-31843-01.dmp
This was probably caused by the following module: watchdog.sys (watchdog+0x355E)
Bugcheck code: 0x119 (0x2, 0xFFFFFFFFC000000D, 0xFFFF9801A1939960, 0xFFFFD50ACA96D740)
Error: VIDEO_SCHEDULER_INTERNAL_ERROR
file path: C:\WINDOWS\system32\drivers\watchdog.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Watchdog Driver
Bug check description: This indicates that the video scheduler has detected a fatal violation.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.





--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

9 crash dumps have been found and analyzed. Only 5 are included in this report. No offending third party drivers have been found. Connsider using WhoCrashed Professional which offers more detailed analysis using symbol resolution. Also configuring your system to produce a full memory dump may help you.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
Clicca per espandere...
 
Considera una revisione generale dei driver chipset e dei cavi di collegamento del disco e della sua superficie oltre che dei driver video....
Inoltre apri il prompt come amministratore e digita:
sfc /scannow
Tra sfc e la / c'è uno spazio
 
Sono tornato a giocare a WoW in questo periodo e immagino come mi farebbe bestemmiare un bsod durante un boss fight. :muro: :grrr: :mad: :D
 
sfc /scannow fatto e non ha trovato nulla, cosa intendi per revisione dei driver? Reinstallo?
Controllerò i cavi, ma sopratutto cosa intendi per revisione superficie disco?

@SuperZ83 come sempre ovviamente avviene appunto durante i fight per massimizzare il disagio... Legge di Murphy at work
 
Alla fine per eliminare eventuali dubbi (e perchè ormai era ora) ho formattato tutto. RImesso windows 10 (autoupdate da windows 8.1 pre installato sul laptop) aggiornato tutto e il problema si ripresenta comunque...
Questa è la schermata post formattazione di cristaldiskinfo:
b65zkl.jpg


questo giro il report di whocrashed:
Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.

On Mon 24/07/2017 21:56:48 your computer crashed
crash dump file: C:\WINDOWS\Minidump\072417-26593-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x3594D)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF803B94E594D, 0xFFFFAE0019646608, 0xFFFFAE0019645E50)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_15c6c286fd4435fd\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 384.94
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 384.94
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 384.94 , NVIDIA Corporation).
Google query: NVIDIA Corporation SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M



On Mon 24/07/2017 21:56:48 your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x3594D)
Bugcheck code: 0x7E (0xFFFFFFFFC0000005, 0xFFFFF803B94E594D, 0xFFFFAE0019646608, 0xFFFFAE0019645E50)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
file path: C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_15c6c286fd4435fd\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 384.94
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 384.94
Bug check description: This bug check indicates that a system thread generated an exception that the error handler did not catch.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 384.94 , NVIDIA Corporation).
Google query: NVIDIA Corporation SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Clicca per espandere...

Help! Adesso non so più come uscirne...
 
Sono i driver NVidia che crashano... Usa DDU per disinstallarli e reinstalla la versione più recente
 
Che numero di modello è? Il modello completo ASUS N550J qualcosa dopo
 
Pubblicità
Pubblicità
Indietro
Top