Ho un PC nuovo assemblato da me per una amica, che m ista dando molti problemi.
Praticamente crasha sia quando installo Windows 8.1, sia dopo averlo installato.
Credendo fosse un problema dell'HD l'ho rimandato indietro in RMA, a purtroppo non dovrebbe essere l'HD il problema, perché con quello nuovo ho gli stessi errori.
Config:
Vi mostro il test di WhoCrashed
PS. il sistema ha installato solo i driver, nient'altro, ne programmi, ne altro
Praticamente crasha sia quando installo Windows 8.1, sia dopo averlo installato.
Credendo fosse un problema dell'HD l'ho rimandato indietro in RMA, a purtroppo non dovrebbe essere l'HD il problema, perché con quello nuovo ho gli stessi errori.
Config:
1 | RAM DDR3 Corsair Classic XMS3 CMX4GX3M2A1600C9 1600Mhz 4GB (2x2GB) CL9 | | |
1 | Card Reader 3.5 LogiLink 54in1 CR0005C Multiformato + USB Nero | | |
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1 | Hard Disk Interno 3.5" Western Digital Caviar Blu 1TB 7200RPM 64MB SATA3 | | |
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1 | Case Midi tower Cooler Master Elite 344 Black/Silver USB3 mATX | ||
1 | CPU AMD A8-6600k 4-Core 3.9GHz Socket FM2 Richland 4MB HD8570D 100W Boxed | | |
1 | Masterizzatore Interno DVD/CD LG GH24NSB0 DVD 24x Nero SATA | ||
1 | Scheda Madre Asrock FM2A75M Pro4+ Socket FM2+ AMD A75 DDR3 SATA3 USB3 MicroATX | ||
1 | Alimentatore PC EVGA 100-W1-0430-KR 430W ATX 80+ |
Vi mostro il test di WhoCrashed
System Information (local)
computer name: PC-MASETTA
windows version: Windows 8.1 , 6.2, build: 9200
windows dir: C:\Windows
Hardware: ASRock, FM2A75M Pro4+
CPU: AuthenticAMD AMD A8-6600K APU with Radeon(tm) HD Graphics AMD586, level: 21
4 logical processors, active mask: 15
RAM: 3676393472 total
VM: 2147352576, free: 1863020544
Crash Dump Analysis
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Mon 05/05/2014 14:53:30 GMT your computer crashed
crash dump file: C:\Windows\Minidump\050514-10125-01.dmp
This was probably caused by the following module: ntfs.sys (Ntfs+0x324B7)
Bugcheck code: 0x24 (0xB500190637, 0xFFFFD000273118B8, 0xFFFFD000273110C0, 0xFFFFF80154EF50E4)
Error: NTFS_FILE_SYSTEM
file path: C:\Windows\system32\drivers\ntfs.sys
product: Sistema operativo Microsoft® Windows®
company: Microsoft Corporation
description: Driver file system NT
Bug check description: This indicates a problem occurred in the NTFS file system.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Mon 05/05/2014 14:53:30 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntfs.sys (Ntfs+0x324B7)
Bugcheck code: 0x24 (0xB500190637, 0xFFFFD000273118B8, 0xFFFFD000273110C0, 0xFFFFF80154EF50E4)
Error: NTFS_FILE_SYSTEM
file path: C:\Windows\system32\drivers\ntfs.sys
product: Sistema operativo Microsoft® Windows®
company: Microsoft Corporation
description: Driver file system NT
Bug check description: This indicates a problem occurred in the NTFS file system.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Conclusion
2 crash dumps have been found and analyzed. No offending third party drivers have been found. Connsider using WhoCrashed Professional which offers more detailed analysis using symbol resolution. Also configuring your system to produce a full memory dump may help you.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
PS. il sistema ha installato solo i driver, nient'altro, ne programmi, ne altro
Ultima modifica: