Ciao ragazzi!
mi potete aiutare a capire la causa del crash del mio sistema?
Vi posto il report di WhoCrashed
Windows version: Windows 10 , 10.0, build: 10586
Windows dir: C:\WINDOWS
Hardware: X502CA, ASUSTeK COMPUTER INC.
CPU: GenuineIntel Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 4175134720 bytes total
[FONT=Segoe UI, Arial]Crash dump directory: C:\WINDOWS\Minidump[/FONT]
[FONT=Segoe UI, Arial][/FONT]
[FONT=Segoe UI, Arial]Crash dumps are enabled on your computer.
[/FONT]
[FONT=Segoe UI, Arial]On Mon 18/07/2016 07:56:00 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\071816-64968-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntkrnlmp.exe[/FONT] (nt!KeBugCheckEx+0x0)
Bugcheck code: 0xEF (0xFFFFE001947057C0, 0x0, 0x0, 0x0)
Error: [FONT=Segoe UI, Arial]CRITICAL_PROCESS_DIED[/FONT]
Bug check description: This indicates that a critical system process died.
There is a possibility this problem was caused by a virus or other malware.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
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[FONT=Segoe UI, Arial]On Mon 18/07/2016 07:56:00 GMT your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntdll.sys[/FONT] (ntdll!NtTerminateProcess+0x14)
Bugcheck code: 0xEF (0xFFFFE001947057C0, 0x0, 0x0, 0x0)
Error: [FONT=Segoe UI, Arial]CRITICAL_PROCESS_DIED[/FONT]
Bug check description: This indicates that a critical system process died.
There is a possibility this problem was caused by a virus or other malware.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ntdll.sys .
Google query: [FONT=Segoe UI, Arial]ntdll.sys CRITICAL_PROCESS_DIED
[/FONT][/FONT][FONT=Segoe UI, Arial]Conclusion
[/FONT]
[FONT=Segoe UI, Arial]2 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
[FONT=Segoe UI, Arial]ntdll.sys [/FONT]
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
[/FONT][FONT=Segoe UI, Arial][FONT=Segoe UI, Arial]
Grazie mille!
[/FONT]
[/FONT]
mi potete aiutare a capire la causa del crash del mio sistema?
Vi posto il report di WhoCrashed
Windows version: Windows 10 , 10.0, build: 10586
Windows dir: C:\WINDOWS
Hardware: X502CA, ASUSTeK COMPUTER INC.
CPU: GenuineIntel Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 4175134720 bytes total
[FONT=Segoe UI, Arial]Crash dump directory: C:\WINDOWS\Minidump[/FONT]
[FONT=Segoe UI, Arial][/FONT]
[FONT=Segoe UI, Arial]Crash dumps are enabled on your computer.
[/FONT]
[FONT=Segoe UI, Arial]On Mon 18/07/2016 07:56:00 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\071816-64968-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntkrnlmp.exe[/FONT] (nt!KeBugCheckEx+0x0)
Bugcheck code: 0xEF (0xFFFFE001947057C0, 0x0, 0x0, 0x0)
Error: [FONT=Segoe UI, Arial]CRITICAL_PROCESS_DIED[/FONT]
Bug check description: This indicates that a critical system process died.
There is a possibility this problem was caused by a virus or other malware.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
[/FONT]
[FONT=Segoe UI, Arial]On Mon 18/07/2016 07:56:00 GMT your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntdll.sys[/FONT] (ntdll!NtTerminateProcess+0x14)
Bugcheck code: 0xEF (0xFFFFE001947057C0, 0x0, 0x0, 0x0)
Error: [FONT=Segoe UI, Arial]CRITICAL_PROCESS_DIED[/FONT]
Bug check description: This indicates that a critical system process died.
There is a possibility this problem was caused by a virus or other malware.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ntdll.sys .
Google query: [FONT=Segoe UI, Arial]ntdll.sys CRITICAL_PROCESS_DIED
[/FONT][/FONT][FONT=Segoe UI, Arial]Conclusion
[/FONT]
[FONT=Segoe UI, Arial]2 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
[FONT=Segoe UI, Arial]ntdll.sys [/FONT]
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
[/FONT][FONT=Segoe UI, Arial][FONT=Segoe UI, Arial]
Grazie mille!
[/FONT]
[/FONT]
