PROBLEMA blue screen

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Lory91

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salve, da qualche giorno il mio PC presenta un problema di blue screen quando inserisco in qualsiasi porta USB una qualsiasi periferica (mous o tastiera razer, webcam, adattatore wireless per manopola 360). Ho provato a ripristinare il PC con norton ghost ad un punto sicuro ed inizialmente i problemi sono cessati. Poi dopo alcuni aggiornamenti i problemi sono tornati. Ho provato di tutto come programmi come winthruster, winsweaper, driver doc (spendendo una cinquantina di euro...) ho verificato eventuali danni alle ram ed eseguito comandi da cmd come "sfc /scannow" o "chkdsk /f" ma il problema persiste. Un altra cosa e' che il problema e' iniziato al ritorno da una riparazione hardwere del sitema di raffreddamento e un aggiunta di un nuovo hard disk.


Firma problema:
Nome evento problema: BlueScreen
Versione SO: 6.1.7601.2.1.0.256.1
ID impostazioni locali: 1040


Ulteriori informazioni sul problema:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF8800784E68C
BCP3: FFFFF880039855A8
BCP4: FFFFF88003984E00
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1


File che contribuiscono alla descrizione del problema:
C:\Windows\Minidump\092015-7082-01.dmp
C:\Users\lorenzo\AppData\Local\Temp\WER-10842-0.sysdata.xml


Leggere l'informativa sulla privacy online:
Informativa sulla privacy di Windows 7 - Microsoft Windows


Se l'informativa sulla privacy online non è disponibile, leggere quella offline:
C:\Windows\system32\it-IT\erofflps.txt


caratteristiche PC:
-window 7 ultimate
-scheda grafica gtx 780 ti
-scheda madre maximus hero 6
-processore i7-4770K

vi ringrazio
 
Lory91 ha detto:
salve, da qualche giorno il mio PC presenta un problema di blue screen quando inserisco in qualsiasi porta USB una qualsiasi periferica (mous o tastiera razer, webcam, adattatore wireless per manopola 360). Ho provato a ripristinare il PC con norton ghost ad un punto sicuro ed inizialmente i problemi sono cessati. Poi dopo alcuni aggiornamenti i problemi sono tornati. Ho provato di tutto come programmi come winthruster, winsweaper, driver doc (spendendo una cinquantina di euro...) ho verificato eventuali danni alle ram ed eseguito comandi da cmd come "sfc /scannow" o "chkdsk /f" ma il problema persiste. Un altra cosa e' che il problema e' iniziato al ritorno da una riparazione hardwere del sitema di raffreddamento e un aggiunta di un nuovo hard disk.


Firma problema:
Nome evento problema: BlueScreen
Versione SO: 6.1.7601.2.1.0.256.1
ID impostazioni locali: 1040


Ulteriori informazioni sul problema:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF8800784E68C
BCP3: FFFFF880039855A8
BCP4: FFFFF88003984E00
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1


File che contribuiscono alla descrizione del problema:
C:\Windows\Minidump\092015-7082-01.dmp
C:\Users\lorenzo\AppData\Local\Temp\WER-10842-0.sysdata.xml


Leggere l'informativa sulla privacy online:
Informativa sulla privacy di Windows 7 - Microsoft Windows


Se l'informativa sulla privacy online non è disponibile, leggere quella offline:
C:\Windows\system32\it-IT\erofflps.txt


caratteristiche PC:
-window 7 ultimate
-scheda grafica gtx 780 ti
-scheda madre maximus hero 6
-processore i7-4770K

vi ringrazio
Clicca per espandere...

scarica whocrashed e posta la lettura del dmp
 
file:///C:/Users/lorenzo/Desktop/WhoCrashedOutput.htm

- - - Updated - - -

Ti ringrazio moltissimo,ho seguito alcuni consigli del programma che mi ha scaricato e ho aggiornato i driver USB 3.0 e ora funziona.... meno male perche' stavo impazzendo!
 
Lory91 ha detto:
file:///C:/Users/lorenzo/Desktop/WhoCrashedOutput.htm

- - - Updated - - -

Ti ringrazio moltissimo,ho seguito alcuni consigli del programma che mi ha scaricato e ho aggiornato i driver USB 3.0 e ora funziona.... meno male perche' stavo impazzendo!
Clicca per espandere...

stai ancora sbagliando non vedo il report allegato
 
Il report e' il seguente, non so se e' quello che mi stai chiedendo pero':
[FONT=Segoe UI, Arial]System Information (local)
[/FONT]
[FONT=Segoe UI, Arial]Computer name: LORENZO-PC
Windows version: Windows 7 Service Pack 1, 6.1, build: 7601
Windows dir: C:\Windows
Hardware: All Series, ASUS, ASUSTeK COMPUTER INC., MAXIMUS VI HERO
CPU: GenuineIntel Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz Intel586, level: 6
8 logical processors, active mask: 255
RAM: 17115549696 bytes total


[/FONT]
[FONT=Segoe UI, Arial]
Crash Dump Analysis
[/FONT]
[FONT=Segoe UI, Arial]Crash dump directory: C:\Windows\Minidump[/FONT]
[FONT=Segoe UI, Arial][/FONT]
[FONT=Segoe UI, Arial]Crash dumps are enabled on your computer.
[/FONT]
[FONT=Segoe UI, Arial]On Sat 19/09/2015 22:01:23 GMT your computer crashed
crash dump file: C:\Windows\Minidump\092015-7082-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]iusb3xhc.sys[/FONT] (iusb3xhc+0x4E68C)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF8800784E68C, 0xFFFFF880039855A8, 0xFFFFF88003984E00)
Error: [FONT=Segoe UI, Arial]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M[/FONT]
file path: C:\Windows\system32\drivers\iusb3xhc.sys
product: [FONT=Segoe UI, Arial]USB 3.0 Device Driver[/FONT]
company: [FONT=Segoe UI, Arial]Intel Corporation[/FONT]
description: Intel(R) USB 3.0 eXtensible Host Controller Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iusb3xhc.sys (Intel(R) USB 3.0 eXtensible Host Controller Driver, Intel Corporation).
Google query: [FONT=Segoe UI, Arial]Intel Corporation SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M[/FONT]


[/FONT]
[FONT=Segoe UI, Arial]On Sat 19/09/2015 22:01:23 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]iusb3xhc.sys[/FONT] (iusb3xhc+0x4E68C)
Bugcheck code: 0x7E (0xFFFFFFFFC0000005, 0xFFFFF8800784E68C, 0xFFFFF880039855A8, 0xFFFFF88003984E00)
Error: [FONT=Segoe UI, Arial]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED[/FONT]
file path: C:\Windows\system32\drivers\iusb3xhc.sys
product: [FONT=Segoe UI, Arial]USB 3.0 Device Driver[/FONT]
company: [FONT=Segoe UI, Arial]Intel Corporation[/FONT]
description: Intel(R) USB 3.0 eXtensible Host Controller Driver
Bug check description: This bug check indicates that a system thread generated an exception that the error handler did not catch.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iusb3xhc.sys (Intel(R) USB 3.0 eXtensible Host Controller Driver, Intel Corporation).
Google query: [FONT=Segoe UI, Arial]Intel Corporation SYSTEM_THREAD_EXCEPTION_NOT_HANDLED[/FONT]


[/FONT]
[FONT=Segoe UI, Arial]On Sat 19/09/2015 22:00:34 GMT your computer crashed
crash dump file: C:\Windows\Minidump\092015-9219-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]iusb3xhc.sys[/FONT] (iusb3xhc+0x4E68C)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF8800888E68C, 0xFFFFF880039CB5A8, 0xFFFFF880039CAE00)
Error: [FONT=Segoe UI, Arial]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M[/FONT]
file path: C:\Windows\system32\drivers\iusb3xhc.sys
product: [FONT=Segoe UI, Arial]USB 3.0 Device Driver[/FONT]
company: [FONT=Segoe UI, Arial]Intel Corporation[/FONT]
description: Intel(R) USB 3.0 eXtensible Host Controller Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iusb3xhc.sys (Intel(R) USB 3.0 eXtensible Host Controller Driver, Intel Corporation).
Google query: [FONT=Segoe UI, Arial]Intel Corporation SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M[/FONT]


[/FONT]
[FONT=Segoe UI, Arial]On Sat 19/09/2015 20:55:29 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091915-8314-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]iusb3xhc.sys[/FONT] (iusb3xhc+0x4E68C)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF8800784E68C, 0xFFFFF880039935A8, 0xFFFFF88003992E00)
Error: [FONT=Segoe UI, Arial]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M[/FONT]
file path: C:\Windows\system32\drivers\iusb3xhc.sys
product: [FONT=Segoe UI, Arial]USB 3.0 Device Driver[/FONT]
company: [FONT=Segoe UI, Arial]Intel Corporation[/FONT]
description: Intel(R) USB 3.0 eXtensible Host Controller Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iusb3xhc.sys (Intel(R) USB 3.0 eXtensible Host Controller Driver, Intel Corporation).
Google query: [FONT=Segoe UI, Arial]Intel Corporation SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M[/FONT]


[/FONT]
[FONT=Segoe UI, Arial]On Sat 19/09/2015 20:31:00 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091915-7768-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]iusb3xhc.sys[/FONT] (iusb3xhc+0x4E68C)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF880086A868C, 0xFFFFF880039935A8, 0xFFFFF88003992E00)
Error: [FONT=Segoe UI, Arial]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M[/FONT]
file path: C:\Windows\system32\drivers\iusb3xhc.sys
product: [FONT=Segoe UI, Arial]USB 3.0 Device Driver[/FONT]
company: [FONT=Segoe UI, Arial]Intel Corporation[/FONT]
description: Intel(R) USB 3.0 eXtensible Host Controller Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iusb3xhc.sys (Intel(R) USB 3.0 eXtensible Host Controller Driver, Intel Corporation).
Google query: [FONT=Segoe UI, Arial]Intel Corporation SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M[/FONT]


[/FONT]
[FONT=Segoe UI, Arial]On Sat 19/09/2015 11:00:47 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091915-6895-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]iusb3xhc.sys[/FONT] (iusb3xhc+0x4E68C)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF880086FE68C, 0xFFFFF880039AF5A8, 0xFFFFF880039AEE00)
Error: [FONT=Segoe UI, Arial]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M[/FONT]
file path: C:\Windows\system32\drivers\iusb3xhc.sys
product: [FONT=Segoe UI, Arial]USB 3.0 Device Driver[/FONT]
company: [FONT=Segoe UI, Arial]Intel Corporation[/FONT]
description: Intel(R) USB 3.0 eXtensible Host Controller Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iusb3xhc.sys (Intel(R) USB 3.0 eXtensible Host Controller Driver, Intel Corporation).
Google query: [FONT=Segoe UI, Arial]Intel Corporation SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M[/FONT]


[/FONT]
[FONT=Segoe UI, Arial]On Sat 19/09/2015 10:53:03 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091915-7862-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]iusb3xhc.sys[/FONT] (iusb3xhc+0x4E68C)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF8800836F68C, 0xFFFFF8800398C5A8, 0xFFFFF8800398BE00)
Error: [FONT=Segoe UI, Arial]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M[/FONT]
file path: C:\Windows\system32\drivers\iusb3xhc.sys
product: [FONT=Segoe UI, Arial]USB 3.0 Device Driver[/FONT]
company: [FONT=Segoe UI, Arial]Intel Corporation[/FONT]
description: Intel(R) USB 3.0 eXtensible Host Controller Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iusb3xhc.sys (Intel(R) USB 3.0 eXtensible Host Controller Driver, Intel Corporation).
Google query: [FONT=Segoe UI, Arial]Intel Corporation SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M[/FONT]


[/FONT]
[FONT=Segoe UI, Arial]On Sat 19/09/2015 10:11:24 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091915-7176-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]iusb3xhc.sys[/FONT] (iusb3xhc+0x4E68C)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF8800784E68C, 0xFFFFF880039A85A8, 0xFFFFF880039A7E00)
Error: [FONT=Segoe UI, Arial]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M[/FONT]
file path: C:\Windows\system32\drivers\iusb3xhc.sys
product: [FONT=Segoe UI, Arial]USB 3.0 Device Driver[/FONT]
company: [FONT=Segoe UI, Arial]Intel Corporation[/FONT]
description: Intel(R) USB 3.0 eXtensible Host Controller Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iusb3xhc.sys (Intel(R) USB 3.0 eXtensible Host Controller Driver, Intel Corporation).
Google query: [FONT=Segoe UI, Arial]Intel Corporation SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M[/FONT]


[/FONT]
[FONT=Segoe UI, Arial]On Sat 19/09/2015 09:56:53 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091915-9656-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]iusb3xhc.sys[/FONT] (iusb3xhc+0x4E68C)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF880086AC68C, 0xFFFFF880039705A8, 0xFFFFF8800396FE00)
Error: [FONT=Segoe UI, Arial]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M[/FONT]
file path: C:\Windows\system32\drivers\iusb3xhc.sys
product: [FONT=Segoe UI, Arial]USB 3.0 Device Driver[/FONT]
company: [FONT=Segoe UI, Arial]Intel Corporation[/FONT]
description: Intel(R) USB 3.0 eXtensible Host Controller Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iusb3xhc.sys (Intel(R) USB 3.0 eXtensible Host Controller Driver, Intel Corporation).
Google query: [FONT=Segoe UI, Arial]Intel Corporation SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M[/FONT]


[/FONT]
[FONT=Segoe UI, Arial]On Sat 19/09/2015 09:54:58 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091915-10280-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]iusb3xhc.sys[/FONT] (iusb3xhc+0x4E68C)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF8800887568C, 0xFFFFF880039CB5A8, 0xFFFFF880039CAE00)
Error: [FONT=Segoe UI, Arial]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M[/FONT]
file path: C:\Windows\system32\drivers\iusb3xhc.sys
product: [FONT=Segoe UI, Arial]USB 3.0 Device Driver[/FONT]
company: [FONT=Segoe UI, Arial]Intel Corporation[/FONT]
description: Intel(R) USB 3.0 eXtensible Host Controller Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iusb3xhc.sys (Intel(R) USB 3.0 eXtensible Host Controller Driver, Intel Corporation).
Google query: [FONT=Segoe UI, Arial]Intel Corporation SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M[/FONT]


[/FONT]
[FONT=Segoe UI, Arial][/FONT]
[FONT=Segoe UI, Arial]
Conclusion
[/FONT]
[FONT=Segoe UI, Arial]15 crash dumps have been found and analyzed. Only 10 are included in this report. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

[FONT=Segoe UI, Arial]iusb3xhc.sys (Intel(R) USB 3.0 eXtensible Host Controller Driver, Intel Corporation)[/FONT]

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
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- - - Updated - - -

Ho seguito le conclusioni sono andato sul link suggerito ed ho aggiornato i driver USB 3.0 e il problema non si e' piu ripresentato
 
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