Problema PC

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Sofia1

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Salve a tutti. Ho un problema col PC. Navigando continuano ad aprirsi finestre di pubblicità. L'antivirus non trova nulla. Ho provato con Hijackthis e il log è:

Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 17.04.51, on 02/04/2014
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v10.0 (10.00.9200.16798)
CHROME: 33.0.1750.154

Boot mode: Normal

Running processes:
C:\Program Files (x86)\Launch Manager\LManager.exe
C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe
C:\Program Files (x86)\tuto4pc_pt_28\tuto4pc_pt_28.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Users\Utente Microsoft\AppData\Roaming\Spotify\spotify.exe
C:\Users\Utente Microsoft\AppData\Roaming\Spotify\Data\SpotifyHelper.exe
C:\Users\Utente Microsoft\AppData\Roaming\Spotify\Data\SpotifyHelper.exe
C:\Users\Utente Microsoft\AppData\Roaming\Spotify\Data\SpotifyHelper.exe
C:\Users\Utente Microsoft\AppData\Roaming\Spotify\Data\SpotifyHelper.exe
C:\Users\Utente Microsoft\AppData\Roaming\Spotify\Data\SpotifyHelper.exe
C:\Users\Utente Microsoft\AppData\Roaming\Spotify\Data\SpotifyHelper.exe
C:\Users\Utente Microsoft\AppData\Roaming\Spotify\Data\SpotifyHelper.exe
C:\Users\Utente Microsoft\AppData\Roaming\Spotify\Data\SpotifyHelper.exe
C:\Users\Utente Microsoft\AppData\Roaming\Spotify\Data\SpotifyHelper.exe
C:\Users\Utente Microsoft\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Utente Microsoft\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Utente Microsoft\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Utente Microsoft\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Utente Microsoft\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Utente Microsoft\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Utente Microsoft\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://acer13.msn.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://it.msn.com/?pc=UP97&ocid=UP97DHP
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Whilokii - {204df522-9a96-4a72-abb0-60f7a216d6d2} - C:\Program Files (x86)\Whilokii\Whilokiibho.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office12\GR469A~1.DLL
O2 - BHO: avast! Online Security - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O3 - Toolbar: avast! Online Security - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O4 - HKLM\..\Run: [RadioController] "C:\Program Files (x86)\RadioController\RfBtnHelper.exe" Start_Run
O4 - HKLM\..\Run: [tuto4pc_pt_28] "C:\Program Files (x86)\tuto4pc_pt_28\tuto4pc_pt_28.exe"
O4 - HKLM\..\Run: [mobilegeni daemon] C:\Program Files (x86)\Mobogenie\DaemonProcess.exe
O4 - HKLM\..\Run: [AvastUI.exe] "C:\Program Files\AVAST Software\Avast\AvastUI.exe" /nogui
O4 - HKLM\..\RunOnce: [upt4pc_pt_28.exe] C:\Users\Utente Microsoft\AppData\Local\tuto4pc_pt_28\upt4pc_pt_28.exe -runonce
O4 - HKCU\..\Run: [Facebook Update] "C:\Users\Utente Microsoft\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
O4 - HKUS\S-1-5-18\..\RunOnce: [IsMyWinLockerReboot] msiexec.exe /qn /x{voidguid} (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [IsMyWinLockerReboot] msiexec.exe /qn /x{voidguid} (User 'Default user')
O4 - Global Startup: Acer Backup Manager Tray.lnk = C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
O9 - Extra button: Invia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: I&nvia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~2\MICROS~1\Office12\GRA32A~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: Broadcom Card Reader Service (BrcmCardReader) - Broadcom Corp. - C:\Program Files\Broadcom\MemoryCard\BrcmCardReader.exe
O23 - Service: CCDMonitorService - Acer Incorporated - C:\Program Files (x86)\Acer\Acer Cloud\CCDMonitorService.exe
O23 - Service: Intel(R) Content Protection HECI Service (cphs) - Intel Corporation - C:\Windows\SysWow64\IntelCpHeciSvc.exe
O23 - Service: Device Fast-lane Service (DeviceFastLaneService) - Acer Incorporated - C:\Program Files\Acer\Acer Device Fast-lane\DeviceFastLaneSvc.exe
O23 - Service: Dritek WMI Service (DsiWMIService) - Dritek System Inc. - C:\Program Files (x86)\Launch Manager\dsiwmis.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: EgisTec Ticket Service - Egis Technology Inc. - C:\Program Files (x86)\Common Files\EgisTec\Services\EgisTicketService.exe
O23 - Service: ePower Service (ePowerSvc) - Acer Incorporated - C:\Program Files\Acer\Acer Power Management\ePowerSvc.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Intel(R) Capability Licensing Service Interface - Intel(R) Corporation - C:\Program Files\Intel\iCLS Client\HeciServer.exe
O23 - Service: Intel(R) Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
O23 - Service: @Keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NTI IScheduleSvc - NTI Corporation - C:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe
O23 - Service: Dritek RF Button Command Service (RfButtonDriverService) - Dritek System INC. - C:\Windows\RfBtnSvc64.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel(R) Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
O23 - Service: Update Whilokii - Whilokii - C:\Program Files (x86)\Whilokii\updateWhilokii.exe
O23 - Service: Util Whilokii - Whilokii - C:\Program Files (x86)\Whilokii\bin\utilWhilokii.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: ZAtheros Wlan Agent - Atheros - C:\Program Files (x86)\Qualcomm Atheros\Ath_WlanAgent.exe

--
End of file - 9997 bytes

Qualcuno potrebbe aiutarmi?
Grazie per l'attenzione
 
Ciao. Prova con MalwareBytes. Fai una scansione completa e, spuntando su ogni minaccia che troverà, clicca su elimina (rimuovi o qualche pulsante simile). Fammi sapere se risolvi :)
 
Ciao, sembra che il problema sia risolto. Sono 20 minuti che non si apre una finestra di pubblicità. Ho cancellato tutta la robaccia che ha trovato.
Grazie mille!
 
Ciao, sembra che il problema sia risolto. Sono 20 minuti che non si apre una finestra di pubblicità. Ho cancellato tutta la robaccia che ha trovato.
Grazie mille!

Prego :ok: ti ho consigliato quel programma perchè anche a me faceva la stessa cosa e così ho risolto (anche se alcuni siti fanno aprire sempre pubblicità ma è una cosa normale). Alla prossima e benvenuta nel forum ;)
 
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