PROBLEMA PC instabile, continui crash di applicazioni e BSOD

[Mario33]

Salve, ho dei problemi con un nuovo pc.

Il sistema è molto instabile, alle volte posso utilizzarlo per ore senza alcun problema, altre è inutilizzabile per continui crash di applicazioni e BSOD.
I crash e i BSOD tendono a verificarsi principalmente durante l'uso a pieno carico del pc, giochi, ma anche durante la visualizzazione di video su youtube, ma capitano anche casualmente.

Da notare che ho eseguito Intel Burn Test, Prime95 e Heaven per un paio d'ore senza riscontrare problemi.

Ho provato ad eseguire i seguenti passi:

Formattazione profonda e reinstallazione del sistema operativo,
Rimozione dei driver video con DDU e reinstallazione,
Windows Memory Diagnostic - nessun errore,
System Check con sfc /scannow - il check ha riscontrato che il il file: ttdrecordcpu.dll non ha superato il checksum ma non è stato possibile riparare il file.

Di seguito posto le informazioni che ho raccolto sul pc.

DxDiag: https://docs.google.com/document/d/1gMiLPfnTWBcWqlkbCHI3BC3jcMW1HQp8P1dBckowJcs/edit?usp=sharing
Dump dei BSOD (cartella minidump): https://drive.google.com/file/d/18ii9kL9LPEmfgFQ2tunLUXenVU5vVf3p/view?usp=sharing
Risultato del Syscheck (CBS): https://drive.google.com/file/d/1DKduwWblQLvtDJmpW7lZOK53LXnHlQcs/view?usp=sharing

Nel caso si necessitino di altre informazioni non esitate a chiedere.

Grazie mille in anticipo per l'interesse.

 

[BAT]

Windows Memory Diagnostic - nessun errore,

non va bene, devi usare memtest86 oppure metest86+ da pendrive di boot;
esegui un check dei dischi con CrystalDiskInfo per verificarne lo stato di salute: se hai reinstallato il sistema e hai file danneggiati ci potrebbe essere un errore fisico su SSD e/o HDD

 

[Blume.]

Dopo i bench (inutili) che hai già fatto, perchè non lanci anche un FurMark, cosi da stressare anche la vga? e se ti va bene la bruci pure.
Io non capisco...quelli sono bench che servono a gente che fà overclock, ai comuni mortali come sono io, come sei tu...cosa frega di quei risultati.
Se dopo aver formattato hai ancora problemi come dici, farei una installazione del sistema operativo su di un hard disk che non sia già presente sul pc, in modo da escludere i supporti di installazione a bordo del tuo computer, se poi anche cosi si ripresentano le stesse problematiche, ci sono problemi sulla scheda madre o le ram

 

[Mario33]

Grazie delle risposte, ho eseguite il test memtest86, non ha riportato nessun errore.
CrystalDiskInfo riporta l'ssd come Buono 100%.

Appena riesco a procurarmi un altro hard disk proverò rifare l'installazione da capo.

Blume. Perchè escludi a priori la gpu o i driver come fonte potenziale del problema e indichi mobo o ram?

Edit: Ho eseguito MSI Kombustor e dopo 25 minuti il sistema è andato in BSOD, monitoravo la temperatura con HWinfo e la massima era di 72 C°.
Ecco il dump: https://drive.google.com/file/d/1HNScV5W8lHllfvbYLffjxOCDBAW_265O/view?usp=sharing

 

[Federico83]

Grazie delle risposte, ho eseguite il test memtest86, non ha riportato nessun errore.
CrystalDiskInfo riporta l'ssd come Buono 100%.

Appena riesco a procurarmi un altro hard disk proverò rifare l'installazione da capo.

Blume. Perchè escludi a priori la gpu o i driver come fonte potenziale del problema e indichi mobo o ram?

Edit: Ho eseguito MSI Kombustor e dopo 25 minuti il sistema è andato in BSOD, monitoravo la temperatura con HWinfo e la massima era di 72 C°.
Ecco il dump: https://drive.google.com/file/d/1HNScV5W8lHllfvbYLffjxOCDBAW_265O/view?usp=sharing

ciao non riesco a vedere l'ultima immagine potresti rimetterla ?, ad ogni modo sembra il driver nvidia che va in crash, e ripristina tutto avendo cura di rimuovere l'overclock da cpu e gpu e ram

Post unito automaticamente: 10 Agosto 2022

aggiungo

On Tue 09/08/2022 17:56:54 your computer crashed or a problem was reported

Crash dump file:	C:\Users\Utente\Downloads\minidump (1)\080922-7062-01.dmp (Minidump)
Bugcheck code:	0x3B(0xC000001D, 0xFFFFF80393256E07, 0xFFFFF48A9C285B80, 0x0)
Bugcheck name:	SYSTEM_SERVICE_EXCEPTION
Driver or module in which error occurred:	nvlddmkm.sys (nvlddmkm+0x866E07)
File path:	C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c43eff7079c4c90c\nvlddmkm.sys
Description:	NVIDIA Windows Kernel Mode Driver, Version 353.30
Product:	NVIDIA Windows Kernel Mode Driver, Version 353.30
Company:	NVIDIA Corporation
Bug check description:	This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
Analysis:	This is a typical software problem. Most likely this is caused by a bug in a driver. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 353.30 , NVIDIA Corporation).
Google query:	nvlddmkm NVIDIA Corporation SYSTEM_SERVICE_EXCEPTION

On Mon 08/08/2022 01:49:00 your computer crashed or a problem was reported

Crash dump file:	C:\Users\Utente\Downloads\minidump (1)\080822-8015-01.dmp (Minidump)
Bugcheck code:	0x50(0xFFFFFFFFFFFFFFFF, 0x10, 0xFFFFFFFFFFFFFFFF, 0x2)
Bugcheck name:	PAGE_FAULT_IN_NONPAGED_AREA
Bug check description:	This indicates that invalid system memory has been referenced. This can be caused by a faulty driver. Antivirus software can also trigger this error, as can a corrupted NTFS volume. It can also be caused by faulty hardware, (in particular faulty or overheated RAM or video RAM) or an overheated system component.
Analysis:	This is likely a software problem which means that it was probably caused by a bug in a driver. There is a possibility that this is caused by memory corruption. Memory corruption can be caused by a faulty driver, faulty RAM, overheating and more. Read this article on memory corruption. Read this article on thermal issues

On Mon 08/08/2022 23:57:15 your computer crashed or a problem was reported

Crash dump file:	C:\Users\Utente\Downloads\minidump (1)\080822-7031-01.dmp (Minidump)
Bugcheck code:	0x7F(0x8, 0xFFFF9881BE3EEE70, 0xFFFFB006A71E0240, 0xFFFFF8012222FDA5)
Bugcheck name:	UNEXPECTED_KERNEL_MODE_TRAP
Driver or module in which error occurred:	WdFilter.sys (WdFilter+0x2FDA5)
File path:	C:\WINDOWS\system32\drivers\wd\WdFilter.sys
Description:	Microsoft antimalware file system filter driver
Product:	Microsoft® Windows® Operating System
Company:	Microsoft Corporation
Bug check description:	This bug check indicates that the Intel CPU generated a trap and the kernel failed to catch this trap.
Analysis:	Double Fault indicates that an exception occurs during a call to the handler for a prior exception. Most often this is caused by a software problem (kernel stack overflow), which means that there is a driver consuming too much stack space or there are too many drivers attached in the same stack. This is likely a software problem, but it may also be caused by faulty hardware. Read this article on thermal issues The crash took place in a Microsoft module. Possibly this problem was caused by another driver on your system that cannot be identified at this time.

On Fri 05/08/2022 14:30:50 your computer crashed or a problem was reported

Crash dump file:	C:\Users\Utente\Downloads\minidump (1)\080522-7000-01.dmp (Minidump)
Bugcheck code:	0x1000007E(0xFFFFFFFFC0000005, 0xFFFFF802562004C7, 0xFFFFBD07EDE46F98, 0xFFFFBD07EDE467D0)
Bugcheck name:	SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
Bug check description:	This indicates that a system thread generated an exception which the error handler did not catch.
Analysis:	This is likely a software problem which means that it was probably caused by a bug in a driver. There is a possibility that this is caused by memory corruption. Memory corruption can be caused by a faulty driver, faulty RAM, overheating and more. Read this article on memory corruption. Read this article on thermal issues

On Thu 04/08/2022 19:12:16 your computer crashed or a problem was reported

Crash dump file:	C:\Users\Utente\Downloads\minidump (1)\080422-7515-01.dmp (Minidump)
Bugcheck code:	0xA(0xFFFFAB0B00AB3650, 0x2, 0x0, 0xFFFFF80710C7F543)
Bugcheck name:	IRQL_NOT_LESS_OR_EQUAL
Bug check description:	This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug.
Analysis:	This is a typical software problem. Most likely this is caused by a bug in a driver.

On Mon 01/08/2022 12:51:51 your computer crashed or a problem was reported

Crash dump file:	C:\Users\Utente\Downloads\minidump (1)\080122-7718-01.dmp (Minidump)
Bugcheck code:	0x3B(0xC0000005, 0xFFFFF804732004C7, 0xFFFFB408DB795E50, 0x0)
Bugcheck name:	SYSTEM_SERVICE_EXCEPTION
Bug check description:	This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
Analysis:	This is a typical software problem. Most likely this is caused by a bug in a driver.

 

[Mario33]

Prova questo link, anche se anche in altri forum mi hanno detto che avevano difficoltà a visualizzare il dump, dal mio pc riesco a vederlo correttamente.

Comunque sono arrivato alla stessa conclusione, o sono i driver video oppure è un problema di hardware.
Ieri sera ho riprovato con DDU e adesso aspetto il prossimo crash.

Perchè dici di rimuovere l'overclock? il bios è alle impostazioni di base e non è stato toccato...

Parli del ripristino di windows? ho già formattato, ma vale la pena comunque tentare?

Grazie per le risposte.

Edit: Tutto sembra indicare un problema alla gpu, sia questo driver o hardware, la gpu è ancora in garanzia, potrei farmela sostituire...

 

[Federico83]

Parli del ripristino di windows?

no solo dei parametri bios portarli a livelli stock, e magari se è disponibile aggiornare il firmware del bios

 

[Mario33]

BIOS riportato alle impostazioni iniziali ed aggiornato all'ultima versione, nell'attesa del prossimo BSOD provo a contattare il venditore.

 

[fandango2031]

ciao non riesco a vedere l'ultima immagine potresti rimetterla ?, ad ogni modo sembra il driver nvidia che va in crash, e ripristina tutto avendo cura di rimuovere l'overclock da cpu e gpu e ram

Post unito automaticamente: 10 Agosto 2022

aggiungo

On Tue 09/08/2022 17:56:54 your computer crashed or a problem was reported

Crash dump file:	C:\Users\Utente\Downloads\minidump (1)\080922-7062-01.dmp (Minidump)
Bugcheck code:	0x3B(0xC000001D, 0xFFFFF80393256E07, 0xFFFFF48A9C285B80, 0x0)
Bugcheck name:	SYSTEM_SERVICE_EXCEPTION
Driver or module in which error occurred:	nvlddmkm.sys (nvlddmkm+0x866E07)
File path:	C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c43eff7079c4c90c\nvlddmkm.sys
Description:	NVIDIA Windows Kernel Mode Driver, Version 353.30
Product:	NVIDIA Windows Kernel Mode Driver, Version 353.30
Company:	NVIDIA Corporation
Bug check description:	This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
Analysis:	This is a typical software problem. Most likely this is caused by a bug in a driver. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 353.30 , NVIDIA Corporation).
Google query:	nvlddmkm NVIDIA Corporation SYSTEM_SERVICE_EXCEPTION

On Mon 08/08/2022 01:49:00 your computer crashed or a problem was reported

Crash dump file:	C:\Users\Utente\Downloads\minidump (1)\080822-8015-01.dmp (Minidump)
Bugcheck code:	0x50(0xFFFFFFFFFFFFFFFF, 0x10, 0xFFFFFFFFFFFFFFFF, 0x2)
Bugcheck name:	PAGE_FAULT_IN_NONPAGED_AREA
Bug check description:	This indicates that invalid system memory has been referenced. This can be caused by a faulty driver. Antivirus software can also trigger this error, as can a corrupted NTFS volume. It can also be caused by faulty hardware, (in particular faulty or overheated RAM or video RAM) or an overheated system component.
Analysis:	This is likely a software problem which means that it was probably caused by a bug in a driver. There is a possibility that this is caused by memory corruption. Memory corruption can be caused by a faulty driver, faulty RAM, overheating and more. Read this article on memory corruption. Read this article on thermal issues

On Mon 08/08/2022 23:57:15 your computer crashed or a problem was reported

Crash dump file:	C:\Users\Utente\Downloads\minidump (1)\080822-7031-01.dmp (Minidump)
Bugcheck code:	0x7F(0x8, 0xFFFF9881BE3EEE70, 0xFFFFB006A71E0240, 0xFFFFF8012222FDA5)
Bugcheck name:	UNEXPECTED_KERNEL_MODE_TRAP
Driver or module in which error occurred:	WdFilter.sys (WdFilter+0x2FDA5)
File path:	C:\WINDOWS\system32\drivers\wd\WdFilter.sys
Description:	Microsoft antimalware file system filter driver
Product:	Microsoft® Windows® Operating System
Company:	Microsoft Corporation
Bug check description:	This bug check indicates that the Intel CPU generated a trap and the kernel failed to catch this trap.
Analysis:	Double Fault indicates that an exception occurs during a call to the handler for a prior exception. Most often this is caused by a software problem (kernel stack overflow), which means that there is a driver consuming too much stack space or there are too many drivers attached in the same stack. This is likely a software problem, but it may also be caused by faulty hardware. Read this article on thermal issues The crash took place in a Microsoft module. Possibly this problem was caused by another driver on your system that cannot be identified at this time.

On Fri 05/08/2022 14:30:50 your computer crashed or a problem was reported

Crash dump file:	C:\Users\Utente\Downloads\minidump (1)\080522-7000-01.dmp (Minidump)
Bugcheck code:	0x1000007E(0xFFFFFFFFC0000005, 0xFFFFF802562004C7, 0xFFFFBD07EDE46F98, 0xFFFFBD07EDE467D0)
Bugcheck name:	SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
Bug check description:	This indicates that a system thread generated an exception which the error handler did not catch.
Analysis:	This is likely a software problem which means that it was probably caused by a bug in a driver. There is a possibility that this is caused by memory corruption. Memory corruption can be caused by a faulty driver, faulty RAM, overheating and more. Read this article on memory corruption. Read this article on thermal issues

On Thu 04/08/2022 19:12:16 your computer crashed or a problem was reported

Crash dump file:	C:\Users\Utente\Downloads\minidump (1)\080422-7515-01.dmp (Minidump)
Bugcheck code:	0xA(0xFFFFAB0B00AB3650, 0x2, 0x0, 0xFFFFF80710C7F543)
Bugcheck name:	IRQL_NOT_LESS_OR_EQUAL
Bug check description:	This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug.
Analysis:	This is a typical software problem. Most likely this is caused by a bug in a driver.

On Mon 01/08/2022 12:51:51 your computer crashed or a problem was reported

Crash dump file:	C:\Users\Utente\Downloads\minidump (1)\080122-7718-01.dmp (Minidump)
Bugcheck code:	0x3B(0xC0000005, 0xFFFFF804732004C7, 0xFFFFB408DB795E50, 0x0)
Bugcheck name:	SYSTEM_SERVICE_EXCEPTION
Bug check description:	This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
Analysis:	This is a typical software problem. Most likely this is caused by a bug in a driver.

Si concordo(

nvlddmkm.sys

nvlddmkm.sys+866e07

fffff803`929f0000

fffff803`95490000

0x02aa0000

0x629e9918

07/06/2022 02:17:28

)

...e come gia detto opterei anche io ad aggiornare il firmware del bios, poi controllerei l'alimetazione, se andasse in sofferenza di poco potrebbe causare un BSOD, altra opzione testare dei driver più vecchi, giusto per escludere qualche bug nei nuovi driver...