PROBLEMA Drop out in gaming

Mr.Rubbei

Utente Attivo
168
20
CPU
AMD Rzyen 5 2600X
Dissipatore
Arctic Freezer 33 eSports One
Scheda Madre
Asus Prime X470 Pro
HDD
WD Black 250 GB, Crucial MX500 500 GB, Seagate Barracuda 2 TB, WD Blue 4 TB
RAM
Corsair Vengeance LPX 4x8 GB 3200 MHz
GPU
Sapphire Nitro+ RX 480 4 GB
Audio
Focusrite Scarlett 6i6 (1st gen)
PSU
Sharkoon Silentstorm Icewind Black 550W
Case
Sharkoon TG5
OS
Windows 10 Pro
Ciao ragazzi, la mia build è in firma. Sto su un Windows 10 x64, aggiornato. L'interfaccia audio è una Focusrite Scarlett 6i6. Ho drop out audio giocando a tutti i giochi che ho installati (nello specifico: Shadow of the Tomb Raider, Monster Hunter World, Far Cry 5, Battlefield V), quindi credo sia un problema generale e non dovuto al singolo gioco. Vi posto il risultato di un test LatencyMon che ho fatto giocando a Shadow of the Tomb Raider

_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 1:18:20 (h:mm:ss) on all processors.


_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name: HOME
OS version: Windows 10 , 10.0, build: 17763 (x64)
Hardware: ASUSTeK COMPUTER INC., PRIME X470-PRO
CPU: AuthenticAMD AMD Ryzen 5 2600X Six-Core Processor
Logical processors: 12
Processor groups: 1
RAM: 16315 MB total


_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed: 3593 MHz

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.

WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature.



_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs): 2474,30
Average measured interrupt to process latency (µs): 3,899079

Highest measured interrupt to DPC latency (µs): 2467,20
Average measured interrupt to DPC latency (µs): 1,306543


_________________________________________________________________________________________________________
REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs): 103,861954
Driver with highest ISR routine execution time: Wdf01000.sys - Runtime framework driver modalità kernel, Microsoft Corporation

Highest reported total ISR routine time (%): 0,065819
Driver with highest ISR total time: Wdf01000.sys - Runtime framework driver modalità kernel, Microsoft Corporation

Total time spent in ISRs (%) 0,065819

ISR count (execution time <250 µs): 94884662
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-999 µs): 0
ISR count (execution time 1000-1999 µs): 0
ISR count (execution time 2000-3999 µs): 0
ISR count (execution time >=4000 µs): 0


_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs): 3261,501809
Driver with highest DPC routine execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Highest reported total DPC routine time (%): 0,232763
Driver with highest DPC total execution time: Wdf01000.sys - Runtime framework driver modalità kernel, Microsoft Corporation

Total time spent in DPCs (%) 0,294031

DPC count (execution time <250 µs): 74976024
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-999 µs): 86
DPC count (execution time 1000-1999 µs): 0
DPC count (execution time 2000-3999 µs): 1
DPC count (execution time >=4000 µs): 0


_________________________________________________________________________________________________________
REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

Process with highest pagefault count: taskmgr.exe

Total number of hard pagefaults 444
Hard pagefault count of hardest hit process: 333
Number of processes hit: 10


_________________________________________________________________________________________________________
PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s): 229,358009
CPU 0 ISR highest execution time (µs): 103,861954
CPU 0 ISR total execution time (s): 22,234307
CPU 0 ISR count: 60514289
CPU 0 DPC highest execution time (µs): 3261,501809
CPU 0 DPC total execution time (s): 151,557057
CPU 0 DPC count: 72743900
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s): 110,475847
CPU 1 ISR highest execution time (µs): 58,573894
CPU 1 ISR total execution time (s): 0,337247
CPU 1 ISR count: 915964
CPU 1 DPC highest execution time (µs): 530,210966
CPU 1 DPC total execution time (s): 10,948674
CPU 1 DPC count: 1594725
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s): 21,595923
CPU 2 ISR highest execution time (µs): 2,645143
CPU 2 ISR total execution time (s): 0,000040
CPU 2 ISR count: 33
CPU 2 DPC highest execution time (µs): 90,666296
CPU 2 DPC total execution time (s): 0,016674
CPU 2 DPC count: 3155
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s): 21,208534
CPU 3 ISR highest execution time (µs): 0,0
CPU 3 ISR total execution time (s): 0,0
CPU 3 ISR count: 0
CPU 3 DPC highest execution time (µs): 51,580295
CPU 3 DPC total execution time (s): 0,005223
CPU 3 DPC count: 2207
_________________________________________________________________________________________________________
CPU 4 Interrupt cycle time (s): 19,512791
CPU 4 ISR highest execution time (µs): 0,0
CPU 4 ISR total execution time (s): 0,0
CPU 4 ISR count: 0
CPU 4 DPC highest execution time (µs): 62,691901
CPU 4 DPC total execution time (s): 0,016720
CPU 4 DPC count: 3825
_________________________________________________________________________________________________________
CPU 5 Interrupt cycle time (s): 21,139765
CPU 5 ISR highest execution time (µs): 0,0
CPU 5 ISR total execution time (s): 0,0
CPU 5 ISR count: 0
CPU 5 DPC highest execution time (µs): 79,755079
CPU 5 DPC total execution time (s): 0,056707
CPU 5 DPC count: 12599
_________________________________________________________________________________________________________
CPU 6 Interrupt cycle time (s): 46,842852
CPU 6 ISR highest execution time (µs): 0,0
CPU 6 ISR total execution time (s): 0,0
CPU 6 ISR count: 0
CPU 6 DPC highest execution time (µs): 160,962984
CPU 6 DPC total execution time (s): 0,789817
CPU 6 DPC count: 134699
_________________________________________________________________________________________________________
CPU 7 Interrupt cycle time (s): 21,758940
CPU 7 ISR highest execution time (µs): 0,0
CPU 7 ISR total execution time (s): 0,0
CPU 7 ISR count: 0
CPU 7 DPC highest execution time (µs): 41,691066
CPU 7 DPC total execution time (s): 0,001885
CPU 7 DPC count: 470
_________________________________________________________________________________________________________
CPU 8 Interrupt cycle time (s): 48,376514
CPU 8 ISR highest execution time (µs): 71,709435
CPU 8 ISR total execution time (s): 12,725242
CPU 8 ISR count: 29631598
CPU 8 DPC highest execution time (µs): 298,209852
CPU 8 DPC total execution time (s): 1,830864
CPU 8 DPC count: 381974
_________________________________________________________________________________________________________
CPU 9 Interrupt cycle time (s): 24,466578
CPU 9 ISR highest execution time (µs): 41,721124
CPU 9 ISR total execution time (s): 0,138816
CPU 9 ISR count: 280758
CPU 9 DPC highest execution time (µs): 118,670749
CPU 9 DPC total execution time (s): 0,019983
CPU 9 DPC count: 5593
_________________________________________________________________________________________________________
CPU 10 Interrupt cycle time (s): 27,816172
CPU 10 ISR highest execution time (µs): 35,829669
CPU 10 ISR total execution time (s): 0,194435
CPU 10 ISR count: 363418
CPU 10 DPC highest execution time (µs): 59,305316
CPU 10 DPC total execution time (s): 0,276189
CPU 10 DPC count: 55708
_________________________________________________________________________________________________________
CPU 11 Interrupt cycle time (s): 30,983030
CPU 11 ISR highest execution time (µs): 66,349012
CPU 11 ISR total execution time (s): 1,493791
CPU 11 ISR count: 3178602
CPU 11 DPC highest execution time (µs): 151,905372
CPU 11 DPC total execution time (s): 0,322305
CPU 11 DPC count: 37256
_________________________________________________________________________________________________________

per una buona mezz'ora ho potuto giocare bene senza problemi, LatencyMon non evidenziava grosse cose. Dopo un po' però ha fatto un altro drop out, ho messo in pausa per controllare e LatencyMon era schizzato alle stelle.
 

demadavide

Utente Èlite
4,803
1,683
CPU
i7 6700k
Dissipatore
Cooler Master Hyper T4
Scheda Madre
MSI z170a sli plus
HDD
HD western digital 1TB + ssd samsung 850evo 500 gb
RAM
Corsair 16gb (8x2) ddr4 2400 mhz
GPU
MSI gtx 1080 Armor OC boost 1962 mhz
Audio
realtek
Monitor
LG 24" Full HD 60 hz 1ms
PSU
Evga 650 w plus gold Gq
Case
Corsair Carbide 300r rosso nero :)
OS
windows 10 pro 64 bit
Ciao ragazzi, la mia build è in firma. Sto su un Windows 10 x64, aggiornato. L'interfaccia audio è una Focusrite Scarlett 6i6. Ho drop out audio giocando a tutti i giochi che ho installati (nello specifico: Shadow of the Tomb Raider, Monster Hunter World, Far Cry 5, Battlefield V), quindi credo sia un problema generale e non dovuto al singolo gioco. Vi posto il risultato di un test LatencyMon che ho fatto giocando a Shadow of the Tomb Raider

_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 1:18:20 (h:mm:ss) on all processors.


_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name: HOME
OS version: Windows 10 , 10.0, build: 17763 (x64)
Hardware: ASUSTeK COMPUTER INC., PRIME X470-PRO
CPU: AuthenticAMD AMD Ryzen 5 2600X Six-Core Processor
Logical processors: 12
Processor groups: 1
RAM: 16315 MB total


_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed: 3593 MHz

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.

WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature.



_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs): 2474,30
Average measured interrupt to process latency (µs): 3,899079

Highest measured interrupt to DPC latency (µs): 2467,20
Average measured interrupt to DPC latency (µs): 1,306543


_________________________________________________________________________________________________________
REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs): 103,861954
Driver with highest ISR routine execution time: Wdf01000.sys - Runtime framework driver modalità kernel, Microsoft Corporation

Highest reported total ISR routine time (%): 0,065819
Driver with highest ISR total time: Wdf01000.sys - Runtime framework driver modalità kernel, Microsoft Corporation

Total time spent in ISRs (%) 0,065819

ISR count (execution time <250 µs): 94884662
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-999 µs): 0
ISR count (execution time 1000-1999 µs): 0
ISR count (execution time 2000-3999 µs): 0
ISR count (execution time >=4000 µs): 0


_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs): 3261,501809
Driver with highest DPC routine execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Highest reported total DPC routine time (%): 0,232763
Driver with highest DPC total execution time: Wdf01000.sys - Runtime framework driver modalità kernel, Microsoft Corporation

Total time spent in DPCs (%) 0,294031

DPC count (execution time <250 µs): 74976024
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-999 µs): 86
DPC count (execution time 1000-1999 µs): 0
DPC count (execution time 2000-3999 µs): 1
DPC count (execution time >=4000 µs): 0


_________________________________________________________________________________________________________
REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

Process with highest pagefault count: taskmgr.exe

Total number of hard pagefaults 444
Hard pagefault count of hardest hit process: 333
Number of processes hit: 10


_________________________________________________________________________________________________________
PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s): 229,358009
CPU 0 ISR highest execution time (µs): 103,861954
CPU 0 ISR total execution time (s): 22,234307
CPU 0 ISR count: 60514289
CPU 0 DPC highest execution time (µs): 3261,501809
CPU 0 DPC total execution time (s): 151,557057
CPU 0 DPC count: 72743900
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s): 110,475847
CPU 1 ISR highest execution time (µs): 58,573894
CPU 1 ISR total execution time (s): 0,337247
CPU 1 ISR count: 915964
CPU 1 DPC highest execution time (µs): 530,210966
CPU 1 DPC total execution time (s): 10,948674
CPU 1 DPC count: 1594725
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s): 21,595923
CPU 2 ISR highest execution time (µs): 2,645143
CPU 2 ISR total execution time (s): 0,000040
CPU 2 ISR count: 33
CPU 2 DPC highest execution time (µs): 90,666296
CPU 2 DPC total execution time (s): 0,016674
CPU 2 DPC count: 3155
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s): 21,208534
CPU 3 ISR highest execution time (µs): 0,0
CPU 3 ISR total execution time (s): 0,0
CPU 3 ISR count: 0
CPU 3 DPC highest execution time (µs): 51,580295
CPU 3 DPC total execution time (s): 0,005223
CPU 3 DPC count: 2207
_________________________________________________________________________________________________________
CPU 4 Interrupt cycle time (s): 19,512791
CPU 4 ISR highest execution time (µs): 0,0
CPU 4 ISR total execution time (s): 0,0
CPU 4 ISR count: 0
CPU 4 DPC highest execution time (µs): 62,691901
CPU 4 DPC total execution time (s): 0,016720
CPU 4 DPC count: 3825
_________________________________________________________________________________________________________
CPU 5 Interrupt cycle time (s): 21,139765
CPU 5 ISR highest execution time (µs): 0,0
CPU 5 ISR total execution time (s): 0,0
CPU 5 ISR count: 0
CPU 5 DPC highest execution time (µs): 79,755079
CPU 5 DPC total execution time (s): 0,056707
CPU 5 DPC count: 12599
_________________________________________________________________________________________________________
CPU 6 Interrupt cycle time (s): 46,842852
CPU 6 ISR highest execution time (µs): 0,0
CPU 6 ISR total execution time (s): 0,0
CPU 6 ISR count: 0
CPU 6 DPC highest execution time (µs): 160,962984
CPU 6 DPC total execution time (s): 0,789817
CPU 6 DPC count: 134699
_________________________________________________________________________________________________________
CPU 7 Interrupt cycle time (s): 21,758940
CPU 7 ISR highest execution time (µs): 0,0
CPU 7 ISR total execution time (s): 0,0
CPU 7 ISR count: 0
CPU 7 DPC highest execution time (µs): 41,691066
CPU 7 DPC total execution time (s): 0,001885
CPU 7 DPC count: 470
_________________________________________________________________________________________________________
CPU 8 Interrupt cycle time (s): 48,376514
CPU 8 ISR highest execution time (µs): 71,709435
CPU 8 ISR total execution time (s): 12,725242
CPU 8 ISR count: 29631598
CPU 8 DPC highest execution time (µs): 298,209852
CPU 8 DPC total execution time (s): 1,830864
CPU 8 DPC count: 381974
_________________________________________________________________________________________________________
CPU 9 Interrupt cycle time (s): 24,466578
CPU 9 ISR highest execution time (µs): 41,721124
CPU 9 ISR total execution time (s): 0,138816
CPU 9 ISR count: 280758
CPU 9 DPC highest execution time (µs): 118,670749
CPU 9 DPC total execution time (s): 0,019983
CPU 9 DPC count: 5593
_________________________________________________________________________________________________________
CPU 10 Interrupt cycle time (s): 27,816172
CPU 10 ISR highest execution time (µs): 35,829669
CPU 10 ISR total execution time (s): 0,194435
CPU 10 ISR count: 363418
CPU 10 DPC highest execution time (µs): 59,305316
CPU 10 DPC total execution time (s): 0,276189
CPU 10 DPC count: 55708
_________________________________________________________________________________________________________
CPU 11 Interrupt cycle time (s): 30,983030
CPU 11 ISR highest execution time (µs): 66,349012
CPU 11 ISR total execution time (s): 1,493791
CPU 11 ISR count: 3178602
CPU 11 DPC highest execution time (µs): 151,905372
CPU 11 DPC total execution time (s): 0,322305
CPU 11 DPC count: 37256
_________________________________________________________________________________________________________

per una buona mezz'ora ho potuto giocare bene senza problemi, LatencyMon non evidenziava grosse cose. Dopo un po' però ha fatto un altro drop out, ho messo in pausa per controllare e LatencyMon era schizzato alle stelle.
E' strano perché hai un ottimo processore.

Temperature e utilizzo ram e scheda video? Anzi fai uno screen di tutto mentre giochi e te lo fa.
Ho visto ora che la vga ha 4 gb di ram. Probabilmente è perché li satura tutti in dei punti del gioco.
 

Cal

Utente Attivo
474
72
CPU
i7 920 D0
Scheda Madre
ASRock Extreme x58
HDD
SSD Samsung 500
RAM
12
GPU
Gigabite g1 gtx 970 nuclear edition
Audio
Focusrite Saffire pro 24
ciao, hai provato ad utilizzare l'integrata?(cosi per escludere..)
l'hai messa da poco la focusrite? cos'e' il drop out?
 
Ultima modifica:

Mr.Rubbei

Utente Attivo
168
20
CPU
AMD Rzyen 5 2600X
Dissipatore
Arctic Freezer 33 eSports One
Scheda Madre
Asus Prime X470 Pro
HDD
WD Black 250 GB, Crucial MX500 500 GB, Seagate Barracuda 2 TB, WD Blue 4 TB
RAM
Corsair Vengeance LPX 4x8 GB 3200 MHz
GPU
Sapphire Nitro+ RX 480 4 GB
Audio
Focusrite Scarlett 6i6 (1st gen)
PSU
Sharkoon Silentstorm Icewind Black 550W
Case
Sharkoon TG5
OS
Windows 10 Pro
E' strano perché hai un ottimo processore.

Temperature e utilizzo ram e scheda video? Anzi fai uno screen di tutto mentre giochi e te lo fa.
Ho visto ora che la vga ha 4 gb di ram. Probabilmente è perché li satura tutti in dei punti del gioco.
infatti credo sia un problema di driver, ahimé. le temperature le controllo costantemente quando gioco, quella che arriva più in alto (ovviamente) è la gpu, intorno ai 60/70, niente di clamoroso.

beccare il punto esatto con uno screen è difficile, il tempo che torno al desktop e faccio uno screen, già i picchi sono andati via. le temperature così non le beccherò mai nello screen, al massimo nel task manager si vede qualcosa, ma ho controllato già più volte ogni volta che mi faceva questo problema e non c'è nulla che apparentemente possa sembrare un problema di prestazioni (o, come hai detto tu, di "saturazione" delle capacità della GPU o un altro componente), è molto strano.

ciao, hai provato ad utilizzare l'integrata?(cosi per escludere..)
l'hai messa da poco la focusrite? cos'e' il drop out?
ciao, l'integrata non la utilizzo mai perché non ho monitor collegati all'integrata. la focusrite ce l'ho da sempre perché la uso per l'audio, la mia occupazione principale. gioco solamente ogni tanto, quindi il problema durante il gioco non è grave quanto quello nell'audio. non so spiegarti tecnicamente in cosa consiste il drop out, però è una interruzione audio/video (nel mio caso audio) durante uno streaming audio/video
 
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